Service Management Product Lead (Information Technology Consultant - Expert) - Information Technology Services
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San Francisco
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The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus’s service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus’s common instance. |
Administrative Analyst for Care and Support (Administrative Analyst/Specialist - Exempt I) - Dean of Students
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San Francisco
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The San Francisco State University Dean of Students Office is comprised of three units: Care and Support, Engagement, and Community. The Administrative Analyst for Care & Support will provide strategic assistance to the functional unit areas within the Dean of Students’ Care and Support unit, including Basic Needs, Campus Case Management, and the SAFE Place. |
Veteran Certification Specialist - (Student Services Professional II) - Registrar's Office
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San Francisco
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The purpose of this position is to be the University representative and provide outreach to prospective students who are veterans and academic advising, counseling, certification, and maintenance of academic records for continuing student veterans and veteran dependents. The incumbent is responsible for providing benefit and registration counseling to prospective admits who are veterans and dependents of veterans. The incumbent is also responsible for educational counseling and certification of veteran's educational plans as well as facilitating registration and enrollment for all veterans and dependents eligible for benefits. The incumbent is also responsible for staffing and coordinating services at the Veteran Services Center and providing support to VETS Corner. |
Associate Director of Service Management (Administrator II) - Information Technology Services - Service Management
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San Francisco
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The incumbent shall play an active role in guiding the ITS endpoint management function. In this capacity, the incumbent shall provide project leadership and subject matter expertise to the Endpoint Management team that administers and supports Windows and Apple systems. The incumbent shall work with the Endpoint Management team to develop and implement endpoint management infrastructure, security policies, and wide scale application and OS deployments. |
Mental Health Case Manager (Student Services Professional, Academic-Related I) - Counseling & Psychological Services
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San Francisco
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Under the general supervision of the Counseling & Psychological Services (CAPS) Director, the Mental Health Case Manager is responsible for the provision and documentation of mental health assessments, crisis management, triage, critical incident debriefing, and case management of SF State students seeking services for acute and long term mental health disorders, and for emotional challenges that impact their ability to function on campus. The Mental Health Case Manager is also responsible for the maintenance of an accessible database of current community resources and referral processes, and the coordination of health care and welfare services by SF State clinicians, campus resources, and community mental health resources including San Francisco General Hospital’s Psychiatric services. |