Employment Opportunities

Manager of Student Accounts

Apply now Job No: 502942
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Categories: University Staff
Department: Stdnt Accounts - 800510
Pay Grade: B - Exempt
Advertised:
Applications close:

Position Summary: Become a part of the student accounts team at a mission driven university educating students to make a positive difference in the world. The Manager of Student Accounts assists in the monitoring of all student receivables and collections activities, including the following functions: student billing / tuition and fee assessment, cashiering, and timely payment of student refunds. This position monitors and manages delinquent collection balances, manages third party vendors/ billings, and reconciles several SAO related financial activities. Reporting to the Director of Student Accounts, this position provides support in leadership and oversight of the department staff, and is responsible for ensuring high quality customer service, assisting in the development and implementation of policies and procedures, and maintaining regulatory compliance. The successful candidate will foster a welcoming, respectful, and student-centered environment while ensuring financial transactions are handled accurately and efficiently.
Minimum Qualifications:

• Bachelor’s degree in Accounting, Finance or closely related field
• Minimum 3 years in student accounts or related experience
• Problem solving experience
• Ability to provide strong customer service with a positive attitude
• Effective written and verbal and communication skills
• Ability to effectively deal with sensitive financial issues, maintain confidentiality and apply sound professional judgement
• Commitment to customer service excellence/support to enhance an environment of equity, diversity and inclusion
Preferred Qualifications:

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

• Knowledge of Banner Accounts Receivable and Banner Finance or similar enterprise resource planning (ERP) system to analyze data and prepare reports
• TouchNet cashiering experience
• Demonstrated knowledge of higher ed principles, practices and procedures as they relate to student account operations
• Knowledge of federal and state policies regarding financial aid
Special Instructions to Applicants:

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.
Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of age, race, color, national origin, religion, sex, sexual orientation or gender identity.

 

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