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Senior Director of Student & Academic Systems

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Position Type: Full-Time
Location: Elgin, IL
Experience Level: Mid-Level
Categories: Administrator, Supervisory
Role: Senior Director of Student & Academic Systems


About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

Monday - Friday 8AM - 5PM

Rate of Pay:

This position is a grade 217 with a minimum of $88,800 and a mid-point of $118,400. Salary offer will be commensurate with the education/experience, in alignment with the College’s compensation philosophy, and the current CBA, if applicable.

FLSA Status:


Grant Funded:


Job Summary:

An employee in this classification performs work of moderate difficulty by initiating, prioritizing, and coordinating the strategic direction of, and leading, all projects in the TLSD Division related to the college’s Student, Academic, and Financial Aid Systems including the College’s ERP, multiple CRM systems, and all specialized software applications used to enable the division’s operations.  Work is distinguished by providing leadership to the TLSD Division as a technical and software integration strategist, and as a professional project manager, this position also leads implementation of institutional software solutions used by divisions outside of TLSD such as texting software, gender management configuration, COVID compliance tracking software, Salesforce CRM and other student and academic related software solutions. Direction is received by the assigned manager.  

Required Knowledge, Skills & Abilities:

  1. Bachelor's degree in computer science or equivalent work experience; Master’s degree preferred.
  2. 5 years managing multiple projects and managing larger projects using the standard software development life cycle.
  3. Professional Project Manager (PMP) certification highly preferred.
  4. Three (3) years applications development experience in a comparable technical environment using some combination of SQL, Entrinsik Informer, Excel, Access or comparable technologies.
  5. Three years Ellucian Colleague or similar systems experience consisting of the student, curriculum and financial aid modules.
  6. Comprehensive analytical and problem-solving skills.
  7. Working project management skills related to multiple tasks, developing test plans, and identifying other departmental resources for task completion.
  8. Working skill in prioritizing job responsibilities.
  9. Data analysis experience working with query languages.
  10. Considerable written and oral communication skills.
  11. Experience working in a team-based environment.
  12. Considerable organizational, management and supervisory skills.
  13. Working skill in collaborating with administrators, faculty, and staff.

Desired Knowledge, Skills & Abilities:


Essential Duties:

  1. Initiate, prioritize, architect, and coordinate the strategic direction of, and lead, all projects related to Student, Academic and Financial Aid Systems in the TLSD Division -  this includes initiating and implementing the strategic technical design needed to support student, academic and financial aid system related processes by meeting with internal business partners to obtain detailed requirements for system enhancement requests, hold design sessions with appropriate personnel to document technical specs for system changes, develop and implement detailed project, testing, and implementation plans. Includes system solution support for other systems outside of TLSD requiring student or academic data integration.
  2. Oversight and management of student, academic and financial aid modules (currently there are 10 student and academic modules including recruitment/admissions management, registration, activities and events, communication management, electronic file transfer, curriculum management, academic records, degree audit, campus organizations, and faculty information) in Ellucian Colleague and 20 other software systems; collaborate with other IT departments to develop project and test plans to implement new software and data management systems to ensure data quality of student, financial aid, course, and faculty information. Work closely with Information Technology – Application Development to clean up any data issues to ensure data integrity. Develop and test the student, academic and financial aid systems business rules to ensure that they are accurate and consistent with the college’s policies.
  3. Supervise all assignments of the Student Systems Specialists and their duties including, but not limited to: communicating and responding to end user requests; performing project related tasks, testing processes related to system changes; researching and troubleshooting system and business flow issues, and recommending communications management solutions.  In addition, provide training and mentoring to develop position’s analytical skills to provide support as needed.
  4. Provide leadership, direction, support, and training to all TLSD users of Ellucian and non-Ellucian systems.
  5. Collaborate with TLSD administrators (including Managing Directors, Deans, AVP, and Directors) to identify and prioritize system related needs to support each department or program’s process improvements.  Recommend solutions and gain consensus for project requirements.  Ensure project timelines are met.
  6. Respond strategically to TLSD division process improvement initiatives requiring a new software or system by leading the RFP process collaborating, with key stakeholders, leading the technical steering committee formed to research and select the software or system solutions designed to support the improvements (such as course planning, rooms scheduling, appointment scheduling) and creating and executing the project plan in order to implement the solutions.
  7. Provide security authorization for end users and approval for core data definitions used throughout the institution (for all analysts).
  8. Hire 3rd party software vendors or consultants to provide workarounds, identify new solutions, or coordinate training based on TLSD business needs.

Other Duties:

  1. Perform other job-related duties as assigned which pertain to the job description.
  2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands:

Light (up to 25 lbs occasionally or 10 lbs frequently)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

The initial posting date for this position is 05/11/2013.Elgin Community College Support Staff Association(SSECCA) members that apply by 05/18/2023 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.


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