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About ECC:
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Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. |
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Work Schedule:
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8:00 AM to 5:00 PM Monday through Friday |
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Rate of Pay:
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This position is a grade 214 with a minimum of $58,575 and a mid-point of $78,100. Salary offer will be commensurate with the education/experience, in alignment with the College’s compensation philosophy, and the current CBA, if applicable.
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FLSA Status:
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Exempt |
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Grant Funded:
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No |
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Job Summary:
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An employee in this classification performs work of considerable difficulty serving as a technical point person for supporting human resources information systems. In brief, this position exists to:
• Protect investments the college has made in HR technology
• Further automate very complex and paper-driven HR processes
• Improve the quality of HR services and productivity creating collaboration and transparency
• Get consumable data into the hands of executive leaders, supervisors and stakeholders for driving action and informing policy decisions while ensuring compliance with regulatory, contractual, and procedural requirements.
General supervision is received by the assigned manager.
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Required Knowledge, Skills & Abilities:
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- Bachelor's degree in Computer Science, Business Analytics or related discipline with minimum 3 years’ relevant work experience and the ability to demonstrate expertise, skill or proficiency in data management, databases and project management which allow the individual to communicate with end users.
- Knowledge of HR, Payroll laws, and regulations.
- Preferred knowledge of best practices in a union environment
- Superior analytical and creative problem-solving skills demonstrating excellent judgement.
- Knowledge of project management techniques and practices involving automating business processes and software implementations with high-level ability to be attentive to details and have superior organizational skills.
- Experience as a systems analyst in a comparable technical environment with knowledge of Microsoft Excel and/or Access and how to use scripting languages (eg SQL) in order to write technical specifications for the application developers.
- Strong understanding of Enterprise Resource Planning (ERP) systems with overall understanding of human resources information systems (HRIS) with the ability to provide technical guidance. Prefer experience with human resources modules in Ellucian applications (Colleague, Self-Service).
- Experience in creating and implementing test plans to test software upgrades and system patches.
- Experience with coding WorkForce Software (eTime) policy scripting language (preferred)
- Ability to become proficient with new software in a short timeframe
- Excellent interpersonal, team-building, facilitation, and presentation skills
- Ability to handle confidential information
- Excellent written and oral communication skills with ability to translate technical information in non-technical terms for users, and business requirements into technical specifications.
- Ability to create technical specifications and clear documentation.
- Ability to prioritize job responsibilities and work independently with a focus on quality in a fast-paced ever-changing environment, and refocus priorities immediately when circumstances dictate.
- Experience working in a team-based environment collaborating with all levels of the organization.
- Willingness to continually update knowledge of systems and technologies and enhance project coordination skills.
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Desired Knowledge, Skills & Abilities:
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Perform other job-related duties as assigned which pertain to the job description.
Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department. |
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Essential Duties:
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1. Issues, Requests and Projects
• Provide leadership and direction to end users by responding to inquiries regarding errors, problems, questions and new requests related to human resources information systems and providing appropriate resolution. This includes, but is not limited to, Ellucian systems (Colleague, Self-Service), ImageNow, Entrinsik Informer, eTalent, eTime, Online Org Chart, Bottom Line Technologies (paycheck printing)
• Serve as first point of contact for end users of human resources information systems on system technical issues.
• Interpret business requirements and translate into technical requirements to develop resolution. This may include writing a specification document so Application Development can make necessary changes or develop reports using a reporting tool such as Informer. Provide oversight and coordinate assigned projects for human resources information systems leading project teams, creating and updating project plans and test plans, identifying requirements, defining project scope, writing new and updated procedures, and working with the project team to complete tasks within planned schedules and budget requirements.
• Provide periodic updates on issues and project progress to team and other identified stakeholders.
• Research and resolve technical and project issues and escalate to Senior Director of HRIS when necessary.
2. Systems Management and Maintenance
• Data Integrity Control -collaborate with others in IT and the Senior Director of HRIS to maintain data integrity, ensure data quality and to provide the technical services necessary for the development, maintenance and quality control functions pertinent to human resources information systems. With management, ensure that data security access is appropriately assigned for staff responsible for human resources information system functions.
• Review current government tax forms (W-2, 1095-C) for changes, software patches related to tax forms
• Configure Colleague communications management, parameter settings and rules as well as key system codes such as tax tables, salary tables, benefit rates, leave accrual rates, SURS deductions, and fee schedules. It is critical that this information is entered correctly and in a timely manner to prevent payroll or benefit miscalculations that negatively impact the college or employees, audit findings or regulatory compliance issues and penalties.
• Collaborate with Senior Director of HRIS and Senior Director of Data Quality to analyze programming changes needed each year in order to stay in compliance with ever-changing ICCB MIS requirements. Work with human resources to test and validate data after the Senior Director of Data Quality provides reports.
• Create, run & distribute reports as requested or needed pertaining to human resources information system functions.
• Update human resources content on my.elgin.edu and the elgin.edu.
• Assist in design, implementation, enhancement and maintenance of HR processes, providing guidance in developing programming specifications; testing results and communicating changes.
• Review and stay current with Ellucian patches and perform system testing to identify any potential operational impact and document results of testing
• Perform testing as needed when human resources information systems from other vendors are upgraded.
3. Documentation and Training
• Prepare and maintain end user procedural documentation as needed to support task resolution and project activities.
• Create and maintain human resources information systems technical documentation
• Provide necessary updates to ticket tracking systems to document issues, requests, maintenance checks and project tasks.
• Train end users on how to use supported human resources information systems.
• Attend various system training and networking events to keep up-to-date with current feature/functionality to share with end-users
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Other Duties:
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Perform other job-related duties as assigned which pertain to the job description.
Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department. |
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Physical Demands:
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Light (up to 25 lbs occasionally or 10 lbs frequently)
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Visual Acuity:
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Close visual acuity (e.g. computer, assembly)
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Work Environment:
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Moderate noise
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Environmental Conditions:
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Typical office or administrative
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Current SSECCA Union Member Information:
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The initial posting date for this position is 03/12/2024. Elgin Community College Support Staff of Elgin Community College Association (SSECCA) members that apply by 03/19/2024 and meet the posted minimum qualifications will receive full consideration.
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Equal Employment Opportunity Statement:
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Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.
In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.
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