Student Jobs

Not Remote

Excellent communication and interpersonal skills
Enthusiastic, outgoing, welcoming demeanor
Strong organizational skills
Ability to prioritize and handle multiple requests/customers at the same time
Reliable and punctual
Ability to work effectively both independently and as part of a team
Ability to maintain professionalism, confidentiality, and discretion working with the student body

Please be aware this position is NOT a tutoring position and no math credentials are necessary. Candidates with customer service experience are highly desired. Your application materials should describe your customer service experience and explicitly address how you meet the required qualifications and expected skills as described in this position description. Please also include the contact information for one reference.

An ideal candidate will be able to work 3-5 hours per week, have customer service experience, and be very outgoing and personable.

As a Math Learning Center Front Desk Staff member, you will serve as the first point of contact for everyone who enters the MLC. You will also oversee all Front Desk operations, which include:

Arriving on time for your scheduled shifts
Providing excellent customer service to all patrons of the Math Learning Center
Greeting and engaging everyone who enters the Math Learning Center
Fostering a welcoming and inclusive learning environment
Checking MLC staff in and out for their assigned shifts and supplying necessary materials
Ensuring students check in and check out at the self-service kiosk
Directing students to the most appropriate tutoring resources
Answering questions about the MLC
Ensuring the MLC and Front Desk reception area remain organized and tidy
Collaborating with other team members to ensure the smooth operation of the MLC
Complete specific opening and closing procedures
Following all policies and procedures as outlined in the Front Desk Staff Handbook
Attending occasional Front Desk Staff meetings and professional development throughout the semester

Light office work, no heavy lifting

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/