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About the Role:

In this key position, you will manage our Corporate Debtors portfolio, ensuring seamless financial operations, accurate reconciliations, and prompt query resolution. You will play a pivotal role in enhancing customer satisfaction, maintaining financial integrity, and driving process improvements within the accounts receivable function.

Key Responsibilities:

• Customer Account Management:
  • Build strong client relationships, providing exceptional service and support.
  • Ensure accurate delivery of invoices, statements, and payment allocations.
  • Investigate and resolve complex payment discrepancies.
  • Oversee credit card accounts and manage client payment references.
• Reporting & Reconciliation:
  • Compile and analyze aging accounts and financial reports.
  • Conduct VAT compliance checks and ensure timely reconciliations.
  • Address reinvoicing queries promptly.
• Financial Control:
  • Monitor client credit limits and ensure timely collections.
  • Reconcile open bank items within 24 hours and manage withholding tax certificates.
  • Minimize financial risks by addressing customer queries efficiently.
• Collaboration & Innovation:
  • Partner with internal teams and clients to resolve issues and implement system improvements.
  • Serve as a subject matter expert during client meetings and onboarding processes.
  • Support audits and maintain compliance with company policies.
• Team Contributions:
  • Step in to support colleagues during absences.
  • Lead weekly team meetings and assist with ad hoc duties as needed.

Qualifications and Skills:

• Education:
  • BCOM Accounting or NQF Level 7 in Financial Studies.
• Experience:
  • Minimum of 5 years in accounts receivable or debtor management, preferably with corporate customers.
  • Strong understanding of bookkeeping, accounting principles, and related functions.
  • Intermediate to advanced proficiency in Excel; higher levels of Excel expertise will be advantageous.
  • Comprehensive knowledge of the accounts payable function, including the interlinking of transactions across different areas (e.g., how issuing credit notes for clients affects supplier and cash sides). A holistic understanding of these processes is critical in this role.
  • Proficient in using Microsoft Office Suite for preparing reports and presentations
  • Skilled in reconciling complex statements and resolving discrepancies efficiently.
  • Knowledge of legal frameworks related to overdue accounts is beneficial.
• Technical Skills:
  • Proficiency in Excel (intermediate to advanced) and Microsoft Office Suite.
  • Experience with financial systems like Protas and Dynamics 365 is a plus.
• Core Competencies:
  • Exceptional attention to detail and time management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service orientation.

Why Join Us?

• Be part of a collaborative and innovative team.
• Engage in meaningful work that drives financial accuracy and customer satisfaction.
• Opportunity to contribute to process improvements and organizational success.

Ready to take your career to the next level? Apply today and bring your expertise to our Accounts Receivable team!

Note: This role may require occasional local travel and extended hours during month-end periods.

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