At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!
As the Salesforce Technical Lead you'll play a critical leadership role and be responsible for driving technical excellence, platform quality, and scalable delivery across the Salesforce ecosystem. This includes hands-on leadership in development standards, DevOps and release processes, and mentoring engineering teams.
If you would like to work closely with the Salesforce Architect, Platform Lead, and Technical Product Managers to ensure all solutions are aligned to enterprise standards, balance long-term sustainability with immediate value, and empower teams through coaching, knowledge-sharing and technical direction, we encourage you to apply!
Day to day:
- Lead the design and technical implementation of Salesforce solutions across multiple clouds
- Guide developers through code reviews, mentoring, and troubleshooting platform issues
- Own and manage CI/CD pipelines and release calendars across development and production orgs
- Coordinate with the Platform Lead and Salesforce Architect on roadmap feasibility, performance, and technical debt
- Support sprint planning with TPMs and Delivery Leads, translating backlog items into technical tasks
- Investigate new Salesforce capabilities, DevOps tools, and automation practices to improve efficiency and resilience
- Coach team members on engineering excellence and platform standards
- Work with QA, Admins, and BAs to support UAT and functional testing efforts
You'll be perfect for the role if you have:
- 5+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components, and Flow
- Proven experience leading engineering teams or mentoring developers within Salesforce delivery teams
- Strong experience managing DevOps pipelines, release processes, and environment strategy (e.g., Copado, SFDX, Salesforce CLI)
- A passion for coaching others, with demonstrated ability to build a high-performing, collaborative team culture
- Experience delivering in agile environments, including Test-Driven Development and iterative delivery
- Advanced knowledge of Salesforce data model, security, and integration patterns
- Excellent problem-solving and communication skills, with the ability to navigate complex requirements and competing priorities
- A self-driven mindset with a focus on quality, sustainability, and business impact
- Bachelor’s degree in Computer Science or related field, or equivalent practical experience
- Salesforce certifications (e.g., Platform Developer I & II, JavaScript Developer I, App Builder)
What you will enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.
⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!
🧑💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.
🔧Access to LinkedIn Learning for ongoing skills development: over 24,500 courses in over 20 languages
♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Irreverence. Ownership. Egalitarianism.
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