Flight Centre Collection is looking for an experienced leader to take on a rare and rewarding opportunity to lead our Luxury Queensland team, in one of the fastest growing departments in FCTG. If you have a passion for the finer things in life while travelling, delivering customer service that is second to none, and helping your loyal clientele to experience the world in five-star comfort, you’ll fit right into our Luxury Travel team.
As a Luxury Team Leader, you will bring together your proven leadership, mentoring expertise, and travel consulting experience to inspire this already high-performing team. You will be responsible for driving the success and growth of both the business and the people within it - empowering them to thrive, stay connected, and deliver exceptional service.
Our growing Flight Centre Luxury teams are evolving to meet the increasing desire for flexibility. To meet the demands of a changing market and create greater flexibility for our business and teams, we are expanding on the success of our existing remote businesses and we are looking for a Remote/Hybrid Team Leader role to lead our Luxury Queensland team. This is an exciting opportunity to lead a high-performing team into the next phase of our journey while working from wherever inspires you most - work from home, in our global head office or both.
Your responsibilities will include:
- Maintaining all OBW Business and Operating systems
- Meeting shop Budget and P&L expectations
- Coaching and developing team members
- Providing vision and motivation for the team
- Maintaining an overall positive team environment
Your Benefits:
- Uncapped Earnings with a base wage + commissions - great earning potential with a team TAC of over $210k!
- Luxury travel industry perks – There's no better way to recommend premium product than by having experienced it first-hand. Get ready to be invited to try premium air, cruise and land product for yourself.
- Quality time with clients - in Flight Centre Collection, we don’t service a queue, we meet with our clients at a mutually agreed time in a location that suits the client - no busy shopping centre noise, an environment to build the dream from start to finish. We also have our Global Head Office in Southbank as a base for this team and clients are welcomed to experience this too.
- Autonomy, freedom and flexibility – You know how you work best and what it takes to be a success. At Flight Centre Collection, you run your day and your client relationships to suit your own unique style. We are open to flexibility with work arrangements.
- Surround yourself with the best in the business – Our people are at the top end of the industry. They have admirable knowledge and a comprehensive repertoire of skill, with staff retention at 94% and an average tenure of 14 years in industry.
- Travel Discounts – as a part of Flight Centre Travel Group, travel consultants are extended travel discounts including for family & friends.
- Reward & Recognition – Sales incentives, and out of this world global recognition holidays.
& Much, MUCH more…
This is a rare and exciting opportunity within Flight Centre Collection. As we adapt and grow our business, you will play a pivotal role in shaping the future of this model, building scalable support structures, and making a lasting impact on the evolution of Luxury Travel. If you are ready to step into a role that reflects where the industry is heading and help lead this exciting new chapter, we would love to hear from you!
