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DevOps Engineer

Are you looking for a challenge to build and scale a global technology platform for the world’s largest travel agency? Position is 100% remote with flexible working hours.

CustomerOne, a product and engineering team within Flight Centre Travel Group company, is seeking a skilled and motivated Site Reliability Engineer to join our team. We develop company-wide Lead Management, CRM, Contact Centre, and Chat solutions used by thousands of travel agents daily in 6 countries around the world. You will be able to collaborate with world class development teams in Australia, Canada, and the USA.

The stack is a mix of proprietary Microsoft software and open-source solutions in AWS. This position is a step above DevOps and System Administrator with a more expansive set of responsibilities.

It is key for us that the engineer is open minded and is in-depth skilled with both Azure and AWS Clouds and related best practices.

Responsibilities:

• Contribute to DevOps in a team developing software solutions for a large multi-national corporation with deployments in at least 6 countries and thousands of daily users
• Write and maintain infrastructure documentation in Confluence, Miro, etc
• Setup, maintain and monitor CI/CD pipelines (Azure DevOps and GitHub Actions)
• Automate software error monitoring, detection and alerting
• Perform root-cause analysis and document issues
• Incident and problem management
• Integration test setup and execution
• Services Performance benchmarking
• Continuous skillset upkeep and new technical solutions exploration
• Participate in company-wide community of practice sessions
• Options for growth by using leading edge software solutions
• Just Do It attitude

Requirements:

• Great English language communication skills both verbal and written
• In-depth experience with Linux and Windows administration
• Up to date working knowledge of both AWS and Azure
• Hands-on experience with infrastructure as code via AWS CDK, Terraform
• Expertise with Azure DevOps and non-Microsoft CI/CD solutions
• Maintaining infrastructure as code with Azure Bicep, Azure Resource Manager and Application Insights
• Cloud security best practices for Azure and AWS
• Programming common infrastructure management languages:
  • PowerShell
  • TypeScript
  • Python
  • Bash Scripting
• Network debugging skills with Wireshark, tshark, tcpdump
• Authentication and Authorization configuration using OAuth 2, OpenID Connect, SAML (Okta, Auth0, AD)

Nice to Have:

• Various programming languages:
  • Go (Golang)
  • C# with .NET Core
  • Python 3
• Microsoft Power Platform
• Microsoft Dynamics 365
• Microsoft Data Platform and Power BI
• Datastore technologies
  • DynamoDB
  • PostgreSQL
  • ElasticSearch
  • Redis
  • MS SQL Server
• New Relic
• Splunk

Benefits Include:

• Generous remuneration structure
• Travel perks/discounts.
• Health & Wellness Programs and Employee Financial Wellness Services
• Generous paid-time off policy 
• National/International Award Nights and Conferences
• Diversity & Inclusion initiatives
• Benefits including vision, medical, and dental
• Employee Assistance Program
• RRSP with matching
• Employee Share Plan
• Global career opportunities in a network of brands and businesses
• Ongoing training and professional development
• Fun and flexible work environment
• Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
• Employee giving program
• Annual Charity Trip
• Office Environmental Program
• 1 Volunteer Day per Calendar Year

#LI-REMOTE
Location – Remote, Canada

If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.

Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.  We value an inclusive and supportive workplace which truly reflects the diversification of our society.  Flight Centre Travel Group is committed to providing a barrier-free pathway throughout our recruitment selection process.  If you require accommodation because of a disability at any stage of our hiring process, please let us know in advance by contacting our Recruitment Team at fccareers@flightcentre.ca