Start your Journey

FCM Platform/Booking Product Owner, Americas

Responsible for the delivery, launch and deployment of the FCM Platform/Booking tool across the Americas. This role will work with global and regional product and development teams to assist in managing priorities, senior stakeholders to define the customer needs, marketing to outline the customer proposition and local business to launch and deploy the products and features. This encompasses all Americas markets where the product is utilized. Ultimately this person is responsible for the end-to-end delivery of the product in those markets

Responsibilities

• With key stakeholders, successfully define product features and customer value propositions
• Work with local markets to understand specific requirements, especially in terms of content
• Work with development team to manage priorities and resource
• Speak to local sales, AMs and customers to guide and develop product
• Create and manage User Stories and Business Requirements as they relate to the product
• Work with marketing to manage local launch and incremental product and feature releases
• With local market organise necessary training, communication and change management
• Engage with local sales and AM to ensure clear and engaging sales message and customer/product story
• Create a clear and engaging story around the product and communicate to business stakeholders
• Manage and clearly communicate progress, risks and delivery to senior stakeholders
• Work with necessary resources to ensure clear and up to date documentation is available.

Competencies

• Needs to be proactive and a self-starter
• Forward thinking, anticipate problem areas and take steps to improve
• Demonstrates excellent open and honest communication with team members and Stakeholders. Must be able to adapt to and help others to embrace change.
• Able to use strategic planning methods to ensure the products meets customer needs
• Able to juggle several responsibilities competently. To manage your time effectively, in order to maximise efficiency and productivity
• Able to manage multiple work streams and stakeholder

Benefits & Compensation:

• Discounted travel and fantastic incentives from the world's top travel providers
• Industry renowned social events and excellent company culture
• Exceptional career progression with opportunities across the globe
• Fast-track leadership program to develop the future leaders of our business
• Comprehensive leadership training career path support with business, product and leadership training
• Free and confidential advice from our in-house health, wellness and financial advisors
• Comprehensive benefits package including medical, dental, vision, 401k, life insurance, and stock options. 

Important information about our application process:

Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

FC USA recruitment is centralized for all of the US.  This means that if you have submitted an application within the past 6 months, you don’t have to submit another.

FC USA is an Equal Opportunity Employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!

#LI-REMOTE

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

Location: Remote, USA 

Visit us on Facebook and get up to date information on our openings and upcoming events https://www.facebook.com/fcusacareers1

FCTG is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!