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Commercial Support Executive

 

Discova is on the lookout for a brilliant Commercial Support Executive to join our expanding, global team!

 

About the Opportunity:

The Commercial Support Executive provides support to Discova Sales & Product teams by coordinating commercially sound and innovative proposals that exceed customer expectations and win bids. The role requires both strong commercial acumen to ensure pricing is competitive and that business profit margins are maximized, as well as excellent organisational skills to ensure deadlines are met.

About Us
The Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands.  The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years experience in delivering amazing travel experiences to our customers. With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally and go the extra mile to help our partners extend their reach.

Your main responsibilities are:  

• To have a thorough understanding of Discova’s destinations, products and the requirements of Discova’s key accounts.
• Ensure country teams comply with standard product range and design elements [audit/compliance].
• Pro-actively engage and build strong relationships with global sales, global product, and local product teams. Support process and system developments to improve the efficiency of the commercial department.
• Support Business Development Managers by coordinating and benchmarking all multi-country and high value single country tenders (including both touring programs and FIT offers).
• Support sales by coordinating and benchmarking products (including multiday touring programs and single service tariffs) globally for both FIT and GIT accounts.
• Support AM function and country Product teams by coordinating agent repricing to ensure retention of account.

About you:

The Essentials:

• A Bachelor degree or 1+ years travel industry experience in product, contracting or sales
• Good command of both written and spoken English.
• Knowledge of destinations in the region an advantage.

The Attributes:

• Well-developed and analytical approach to problem solving.
• Strong commercial acumen and results oriented.
• Customer centric with commitment to high standards of service delivery.
• Good communication skills (verbal and written).
• Excellent organisational skills with the ability to be flexible and implement change when needed.
• Able to work under pressure and multi-task, and comfortable working outside office hours when required. 
• Personally aligned with Discova’s company purpose and values.
• Able to work both independently and within a team to foster a happy working relationship and achieve better results. 
• Willing to travel on business when required. 
• Proficiency with Microsoft Office applications and Discova’s systems is an advantage. 

Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.
Get in touch now and Discova a world of possibilities!