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Marketing Operations Specialist

Apply now Work type: Permanent, Full-time, Permanent
Location: Singapore
Categories: Marketing and Facilitation

We are looking for an experienced marketing operations specialist to join EDB’s digital marketing team. This is a unique chance for a highly motivated individual contributor who can improve the marketing team’s effectiveness and efficiency. The ideal candidate is an analytical and systematic thinker, who is passionate about working with data, building processes and managing systems. If this is you, we would love to have you on the team.



Roles and Responsibilities



As our marketing operations specialist, you will manage the day-to-day operations of all EDB marketing campaigns primarily across search, email, social media and events.



  • KPI reporting and performance management: Build and manage performance dashboards, including leads database and funnel flow through
  • Technology selection, integration and optimisation: Assist in the planning, procurement, evaluation, selection, implementation and integration of new marketing systems and tools
  • Process engineering and optimisation: Manage, review and streamline marketing processes. This will also include developing and implementing workflows through service request forms, templates and process management tools.
  • Lead management: Develop, manage and improve lead nurturing processes (eg. scoring, qualification, handoffs) together with business and marketing stakeholders
  • Event marketing: Promote local and overseas events (eg. digital assets, event landing page, pre-event nurturing, post-event feedback) together with business and marketing stakeholders
  • Digital system management: Administrate and ensure governance, data cleanliness and overall system health
  • Training and education: Evangelize, train and socialize internal business and marketing teams on new systems and processes



To meet the challenges of this role, you must have/be



  • A degree in any discipline
  • 2-5 years in marketing operations roles, preferably in a B2B organization
  • Hands-on experience in Eloqua, Adobe Experience Management, Adobe Target, Sprinklr, Tableau, as well as workflow management tools, event management apps and CRM systems
  • Working knowledge of inbound marketing concepts and best practices.
  • Data and tech-savvy
  • Strong attention to details
  • Able to effectively engage and manage multiple stakeholders and their needs and expectations
  • Able to manage multiple projects while keeping to deadlines
  • Singaporean



We regret that only shortlisted candidates will be notified.

Advertised: Singapore Standard Time
Applications close: Singapore Standard Time

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