3rd Line Engineer

Mercedes AMG HPP are seeking an Exceptional 3rd line IT Engineer (PLM) to join our World Championship winning team in Brixworth. The successful candidate will act as a technical lead, delivering reliable IT services to the wider business. Focus on and improve reliability, availability and security across the IT application and infrastructure landscape. Be a senior technical escalation point for IT support topics. Deliver exceptional customer service in a flexible way, particularly as we require out of hours support for maintenance changes and end user support on a rota basis

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Job no: 492424
Work type: Permanent
Location: Brixworth
Department: IT Management

To be a Success in this role you will...

  • Step back and see the big picture, and get involved in a ‘hands on way’, using your strong, current and broad ranging technical background to guide your instinct
  • Be a strong point of escalation; seeing solutions that others can't, and crucially, be keen to do so as quickly and efficiently as possible so that we can achieve our collective goals
  • Project manage a number of key initiatives
  • Deliver quality without compromising performance
  • Knowledge share with your colleagues to develop both yourself and them

Therefore you’ll…

Be skilled at…

  • Problem solving - supporting in-house/bespoke applications
  • Planning, organising, leading and delivering complex, fast moving workloads to recognised methodologies i.e. (ITIL, Agile, ISO27001)
  • Enterprise infrastructure, networking, storage and compute
  • Data Loss Prevention, encryption and vulnerability prevention
  • Application and infrastructure capacity, performance and availability monitoring

Have experience of…

  • A broad operational role within a fast paced, dynamic environment
  • Database support, administration and optimisation
  • Mechanical engineering design methodologies
  • UNIX, Linux and Windows Operating Systems
  • Enterprise Resource Planning systems (SAP)


Demonstrate knowledge of…

  • Desirable - Motorsport, OEM automotive or engineering background
  • Desirable - Testbed and simulation platforms
  • Desirable - Enterprise infrastructure, networking, storage and compute
  • Desirable - High Performance Computing environments, including high performance workstations

Hold these Qualifications…

  • Project management methodology certification
  • ITIL foundation level
  • PLM application certification – support/administration level
  • CAx application certification – support/administration level











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