3rd Line Engineer (Technical Lead)

Mercedes AMG HPP are seeking an exceptional 3rd Line Engineer (Technical Lead) to join our world championship winning team at Brixworth. The purpose of the role is t focus on and improve reliability and availability across the IT application and infrastructure landscape, deliver new technologies that support, enable and enhance our mission to win F1 World Championships, lead by example as a senior technical escalation point for a broad range of IT support topics and deliver exceptional customer service and technical excellence, in a flexible way, particularly as we require support out of hours for maintenance changes and technical support (on a rota basis).

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Job no: 493635
Work type: Permanent
Location: Brixworth
Department: IT Management

THEREFORE WE NEED YOU TO...

Be skilled at...

  • Troubleshooting, problem solving and root cause analysis
  • Prioritisation and self-management
  • Design, implementation and support of enterprise applications, middleware and infrastructure
  • Support and optimization of in-house and bespoke applications
  • Adapting to change, learning quickly in a fast passed environment

Have experience of...

  • Delivering exceptional customer service under pressure
  • Operational support at a senior technical level, within a medium to large sized enterprise
  • A broad range of technical experience within a fast paced, dynamic environment
  • Leading major incidents and short to long term remediation activities
  • Project management of concurrent key initiatives
  • Planning, organising, leading and delivering complex, fast moving workloads with both internal and external 3rd party resources
  • Leading strategy, innovation and technical topics
  • Defining and governing architectural standards
  • Working to recognised methodologies i.e. (ITIL, PRINCE2, Agile)
  • Supporting junior colleagues via mentoring, training and documentation

Demonstrate knowledge of...

  • Enterprise application, middleware and infrastructure technologies
  • Database support, administration and optimisation
  • Scripting, orchestration and automation techniques
  • Capacity, performance and availability monitoring
  • Security, vulnerability and malware threat prevention
  • Desirable - High Performance Computing and Computer-aided technologies (CAx)
  • Desirable - Motorsport, OEM automotive or engineering background
  • Desirable - Testbed and simulation platforms

Hold these qualifications...

  • Degree or relevant qualifications in a technology or science subject
  • And hold at least one of the following (or relevant equivalent)\:

    - Cisco Certified Network Associate (CCNA)

 \; \; \; \; \; \; \; \;- ITIL v3 foundation level

And be...

  • A self-starter with a can-do attitude

In return you&rsquo\;ll get the chance to be part of a team with some of the best in the world, at a state of the art facility, with a very real chance to make history.

We look forward to meeting you!

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