IT Apprentice

Purpose of the role is to… • Deliver exceptional customer service and technical excellence • Collaboratively improve our systems and procedures to reduce complexity and improve reliability • Work within a team to troubleshoot and resolve IT systems, software, and database issues • Maintain our infrastructure landscape to ensure system availability

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Job no: 497290
Work type: Student
Location: Brixworth
Department: IT Management (Div)

THEREFORE WE NEED YOU TO…

Be skilled at…

  • Problem solving
  • Written and verbal communication
  • Self-starting, attention to detail and task completion

Have experience of…

  • Delivering exceptional customer service
  • Operational support within an IT department or equivalent
  • Planning, organising, and delivering IT tasks within a team environment
  • Software development and/or scripting in a modern software language, such as C# or Python

Demonstrate knowledge of…

  • Scripting, orchestration, and automation techniques
  • Software development practices, technologies, systems and services e.g. MS DevOps
  • IT system capacity, performance, and availability monitoring
  • IT security, vulnerability, and malware threat prevention

Hold these qualifications…

  • GCSE or equivalent in English, Maths grade 4 or above

Be…

  • Diligent and show attention to detail
  • Capable to show a growth mind-set
  • Flexible and open
  • A team player
  • Success driven, capable to perform under pressure and overcome challenges
  • Target and deadline driven

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