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Clinic Manager

Apply now Job no: 493237
Work type: Salary
Location: Cairns & Far North
Categories: Management, Senior Management

About Face Today Mediclinic Cairns

Located in the heart of Cairns, Face Today Mediclinic is well-known for its world leading treatment offering. Led by founder, Nicole Belle, a skilled registered nurse with more than 30 years of experience in the medical industry, the clinic has built a strong and loyal client base since its inception. The team specialise in a range of aesthetic and wellness treatments to help clients look and feel their confident best, including cosmetic injectables, laser and light-based therapies, body contouring, nutrition and skin rejuvenation.

About Artisan Aesthetic Group

Artisan Aesthetic Clinics is a premium non-invasive cosmetic skin care brand with a difference. Part of leading ASX-listed retailer Vita Group, we go beyond simple appearance to enhance our clients’ lives. From cosmetic injectables and laser and light-based therapies to body contouring treatments, our highly qualified doctors, nurses and dermal therapists provide a truly tailored experience that empowers clients to look and feel beautiful – inside and out.

Our vision is to grow our state-of-the-art clinic portfolio to pay tribute to the buildings they inhabit and the communities they are a part of. Artisan Aesthetic Clinics is supported by our medical board, a representative team of clinicians who work together to lead our clinics in best practice and delivering highest levels of client care and safety.

Role

As a Clinic Manager you be accountable for all aspects of Clinic operations and performance, supporting and enabling your teams to deliver an exceptional customer service, driving efficiencies to increase revenue generation and creating a positive team environment.

For your excellence, expertise and drive you will be rewarded with a superior remuneration package including a lucrative performance-based incentive scheme.

Responsibilities

  • Respond to and resolve feedback from the clinic team and clients
  • Ensure shifts are structured to allow optimum clinic utilisation
  • Complete scheduled reporting and analyse reports to assess individual, team and clinic performance
  • Coordinate planned and unplanned leave, time sheeting, rostering and clinic scheduling to ensure an uncompromising client experience
  • Uphold the company uniform policy, ensuring adherence to standards of personal presentation
  • Use the reward and recognition framework to reinforce high performance, improve performance and demonstrate best practice
  • Make independent decisions relating to factors that impact clinic performance
  • Ensure all team members have KPI’s relevant to their role and developing a team culture that embraces key metrics as a road map to success
  • Coach, develop and provide clear feedback to team members
  • Prepare, plan and attend regular budget setting and performance reviews
  • Identify any training needs within the clinic and address any development requirements
  • Manage and resolve performance issues that may arise
  • Oversee the implementation of a safe working environment, ensuring that each clinic complies with health and safety requirements
  • Ensure the clinic is protected against loss (financial or otherwise) resulting from breaches of policies and procedures

About You

Our ideal candidate will align with our values, key of which is to provide the best possible care and experience for our clients. You will possess strong leadership capabilities, have demonstrated Management experience and operational excellence. You will be a highly proficient communicator with a strong desire for success and the ability to inspire others to succeed.

Proven clinic management or practice management experience within the cosmetic, beauty or medical industry

  • Knowledge of state health and safety requirements for Healthcare Providers and clinics
  • Proficient IT skills related to clinical environment including reporting
  • Immaculate, professional presentation

Benefits

  • Ongoing personal development
  • Discounts on services and treatments
  • Discounts from our parent company’s strategic partners
  • Salary packaging
  • Incentive for referring new team members
  • Employee Assistance Program
  • Annual Flu vaccination
  • Discounted health insurance

To learn more about your new team, visit our website or click ‘Apply Now’ to submit your application.

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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