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Surveys Officer

Apply now Job no: 495286
Work type: Full-time
Location: Geelong - City
Categories: Administration

The Division:

The Strategic Intelligence and Planning Unit (SIPU) is part of the CFO Portfolio. We provide timely and accurate information to the University for planning and managerial decision-making, administer essential University surveys, coordinate compliance reporting activities and provide advice on data-related issues.

The Strategic Intelligence and Planning Unit (SIPU) Team:

You will work with a collaborative, inclusive and happy team who work hard to ensure they have a fantastic culture. SIPU staff have high-level skills and knowledge in the fields of data analysis and reporting, forecasting and modelling, survey administration and design, statistics and much more. They provide insight related information to assist members of the University with decision-making and continuous quality improvement.

The Role:

  • Fulltime, continuing role
  • Located at our Deakin Geelong Waterfront Campus
  • Starting Salary HEW 6 $79,680 + 17% Superannuation

We currently have an exciting opportunity for a skilled survey administrator to join our team in Geelong. This position would suit someone who has a social science background, has worked in higher education, has excellent data processing skills, outstanding customer service skills and is solution focussed with a curiosity to solve problems.  

In the role you will responsible for the administration of processes required for the unit and teaching (eVALUate) surveys, including the scheduling of surveys, testing, monitoring, and responding to requests for information and data associated with surveys, whilst applying policy and procedures.

The role will also provide you with the opportunity to continue to develop your expertise and be involved in interesting projects.

Your key responsibilities will include but not limited to;

  • Responsible for the administration of processes required for the unit and teaching (eVALUate) surveys conducted online each trimester and semester and assisting with other strategic surveys.
  • Assist in the analyses of survey outcomes and production of high-quality reports, identifying and highlighting issues of strategic importance to the University.
  • Creation, manipulation and maintenance of survey datasets.
  • Provide support, training and advice on the use of the online survey tool (eVALUate and Qualtrics) and survey data to various staff.
  • Extract data from the Deakin data warehouse and Deakin’s student management system Callista to develop survey populations and samples.
  • Coordinate the survey field period including developing schedules, sampling, mailing lists and reminders.
  • Develop and maintain SPSS syntax for the analysis of survey data.
  • Actively contribute to reporting and strategic insights in relation to student feedback and survey data to support the manager in briefing executives and insight reporting.
  • Assist with maintaining and developing the Institutional Research and Surveys wiki and website and any other duties as directed, commensurate with the scope and classification of the position.
  • Ensure the implementation of all University policies that relate to the areas for which the position is responsible, in particular, those relating to equal opportunity, occupational health and safety, risk management, staff development and staff performance planning and review.

To be successful, you’ll have;

  • A relevant degree, preferably in a quantitative or analytical discipline with subsequent relevant experience; or an equivalent combination of relevant experience and/or education/training.
  • Expertise in the quantitative analysis, statistical reporting and analysis, including the manipulation of data from a
  • variety of sources.
  • Demonstrated ability to draft and write reports and briefings, including curiosity and interest in translating data into
  • insights and creating data visualisations or infographics.
  • Strong organisational skills with the ability to prioritise workload and meet deadlines, including coordinating tasks with
  • a variety of people.
  • High level computer literacy, particularly in the use of Excel spreadsheets, databases and standard word processing packages.
  • Friendly and approachable with an ability to build stakeholder relationships with a variety of people across the university and experience working effectively as a member of a small dynamic team.
  • Highly developed analytical, oral and written communication skills, and a high level of attention to detail.

For a copy of the Download File Final PD - Surveys Officer (4).pdf

Applications for this position close on 21st August 2019.

Are You Ready?

Deakin is one of the new breeds of global universities – agile, dynamic and innovative. We are committed to making a genuine difference in people’s lives through excellence in education and research. As a Victorian university with a global impact, join us and let’s see what we can achieve together.

Our people are important to us, and we understand the significance of providing them with a dynamic and diverse working environment, with opportunities to grow and develop their careers.

At Deakin, we offer a variety of benefits including a flexible and sustainable working environment, lifestyle benefits and various discounts with our third party suppliers.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Advertised: AUS Eastern Standard Time

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