• Based at our GIFT City Campus, India
• Full-time and continuing
• Attractive salary package 

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

About Gift City

Deakin is the first University in the world to open an international teaching campus in India. The state-of-the-art campus opened in 2024 in the heart of the smart business district, GIFT City (Gujarat International Finance Tec-City). This campus is giving students access to future-ready Deakin postgraduate courses aligned with local employment needs since July 2024. The programs here will directly support Deakin’s aspiration for innovative international education partnerships that provide lasting value for students, partners, and Deakin. With an ‘In India, with India and for India’ approach, the initiative will also provide opportunities for Deakin and the students to work closely with GIFT City and its industry partners.

As a Technician, IT Support, you will:

• Provide expert advice and support, serving as a trusted resource for stakeholders
• Analyse information and communicate it clearly to enable informed decision-making and understanding
• Manage competing priorities effectively, planning and organising work to deliver outcomes aligned to operational goals
• Build and maintain productive stakeholder relationships while supporting team members and fostering a positive working environment
• Drive continuous improvement by identifying and implementing enhancements to processes, systems and practices                                                                                                                                    

To be successful, you’ll have:

• Degree, diploma, trades qualification or equivalent combination of experience and formal training required
• Experience in providing advice or support services, with demonstrated strong communication and stakeholder engagement skills
• Technical knowledge of AV, networking, video conferencing or related environments; certifications like MCP or ITIL preferred
• Strong problem-solving and analytical capability with ability to interpret and apply procedures in complex situations
• Proven ability to manage priorities, coordinate work and contribute to continuous improvement initiatives

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a copy of the position description, please see below:

 Technician, IT Support.pdf

We will be actively monitoring CVs so please apply quickly!

Please note: Indian Working rights required.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Pre-employment safety and suitability checks: In accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence, appointment to this role is subject to successful completion of relevant pre-employment checks, including Police Clearance Certificate and candidate gender-based violence declarations.

Candidates may be asked to declare whether they have been investigated for an allegation of Gender‑based Violence, or determined to have engaged in conduct that constitutes Gender‑based Violence during the course of their previous employment, or otherwise in a legal process.  A declaration is not required from individuals who have experienced gender‑based violence.  A ‘Yes’ response does not automatically exclude a candidate from employment, and any information provided will be treated confidentially and considered only for relevance to the role and the University’s safety obligations.