The Opportunity
The Revenue Cycle Management (RCM) team plays a critical role in ensuring the accurate, timely, and efficient collection of revenue - from the initial patient encounter through to final payment. The team manages a wide range of operational activities, including insurance verification, hospital admission, charge capture, accurate coding, compliance with contractual rules, claim submission, and follow-up on outstanding accounts. The Program Manager will lead and coordinate multiple projects within the RCM stream, ensuring alignment with strategic transformation goals. This role calls for a proactive leader with strong organisational and communication skills, capable of managing complex programs and delivering successful outcomes.
What You’ll Do
Your day-to-day responsibilities will involve, but are not limited to:
- Develop and implement strategic program plans that align with the stream’s overarching goals.
- Manage diverse teams including clinical, administrative, and external stakeholders to ensure cohesive delivery.
- Promote a collaborative and high-performance environment, offering guidance to support successful execution.
- Manage the planning, execution, and completion of projects, ensuring alignment with program objectives.
- Deliver projects on time, within scope and budget, using Agile methodologies and best practices.
- Effectively manage shared resources and project interdependencies across the program.
- Build strong relationships with senior leaders and stakeholders to maintain alignment with business priorities.
- Provide clear and timely updates, report risks and issues, and support decision-making across program stakeholders.
- Track program success using KPIs and data analysis and deliver regular performance reports to executives.
- Oversee budgets and resource allocation, ensure regulatory compliance, and mitigate risks through proactive planning.
What You’ll Bring
- At least 5 years of experience in healthcare program management or a similar role
- Demonstrated success in leading and delivering large-scale programs
Qualifications
- Bachelor’s degree in business administration, Project Management, or a related discipline.
- Relevant certifications in Project Management and Agile methodologies.
Benefits
- Compelling salary and an extensive benefits package that recognise and reward your valuable contributions while supporting your overall well-being.
- Enhance your career opportunities through a wealth of professional development initiatives and clearly defined pathways for advancement, empowering you to realise your full potential within our organisation.
- Enjoy access to a premier rewards platform that offers exceptional discounts and privileges from renowned retailers, enriching your lifestyle both personally and professionally.
- Embrace the opportunity to drive transformative change in the delivery of high-quality healthcare services, making a significant contribution to the evolution of our industry for the better.
About Ramsay Health Care
Founded in Australia in 1964, Ramsay Health Care is the nation's largest private hospital operator and a leader in global healthcare excellence. With 73 state-of-the-art hospitals and surgery centres, we serve over 1.1 million patients annually, supported by a team of more than 30,000 professionals across Australia. Our ethos, “People Caring for People,” reflects our commitment to exceptional patient care, strong relationships, continuous improvement, and sustainable growth. In addition to our extensive hospital network, we operate two public facilities, including Joondalup Health Campus, and a community pharmacy network of over 35 locations. Through our culture, “The Ramsay Way,” we prioritise our people and foster a collaborative environment that empowers employees to deliver outstanding outcomes for patients and communities alike.
To Apply
All applications should include your CV outlining your experience and skills in line with the above criteria. Applications close Friday 25th July 2025. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time