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Regional QLD


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Administration Service Coordinator

Apply now Job no: 495330
Work type: Full time
Location: John Flynn Private Hospital
Categories: Administration/Support Services

We are seeking an Administration Services Coordinator to join our thriving Administration team at John Flynn Private Hospital.  This is a permanent full-time position that will see you working with the Administration Manager and contributing to the operational management of the team’s services. 


About the Role

The administration team provides clerical support to various departments of the hospital and are often the first point of contact for our patients, their families and visitors. 

As the Administration Services Coordinator you will assist the Administration Manager with the coordination of clerical and human resource functions of administration staff within a number of areas including both inpatient and outpatient services.  You will provide leadership, support and direction to our team and ensure high quality service is provided to all hospital customers.  You will contribute to ongoing service enhancements to continue meeting our customers’ expectations and improve efficiencies within the department. 


About You

To succeed in this role you will be an effective and approachable leader with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values.  You will have exceptional communication skills, superior problem solving and conflict resolution abilities. 

You will also demonstrate;

  • Ability to prioritise, delegate and work to deadlines
  • Proven organisational skills and a high degree of attention to detail & accuracy
  • Advanced computer skills using MS Office and Patient Management Systems (PMS)
  • Previous experience in a supervisory role and rostering staff (desirable)
  • Previous experience with PMS such as Meditech and Medtech 32 (desirable)
  • Previous experience in designing and developing Policy & Procedure and/or Training Manuals (desirable)



On offer is an annual salary of;

  • $65,000-$67,000 + Super per annum.


Why Ramsay?

  • Flexible work practices to best match your work/life balance
  • Professional Development – Grow your career across our national network!
  • Employee assistance program
  • Industry discounts across private health insurance, retail services, financial services and more.

John Flynn Private Hospital offers free parking, a wide range of in hospital services and regular subsidised social activities. 


About the Organisation

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 73 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People".

John Flynn Private Hospital is a 334 bed, acute care hospital located at Tugun, which is on the southern end of the Gold Coast, within 5 minutes from the Gold Coast Airport. The hospital provides services to the population of the Gold Coast and the Tweed Coast extending into the NSW Northern Rivers area.


How to Apply

All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include CV and 2 current work-related referees). 

Our commitment to quality and safety for our patients, staff and visitors is our highest priority.  Applicants will be required to provide a current (12 months or less) National Police check prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.

If you would like to discuss this opportunity, please contact Laura Ali, Administration Manager on 07 5598 9020.


Close Date: 23rd September 2019


Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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