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Emergency Care Receptionist (Night Shift)

Apply now Job no: 496657
Work type: Part time
Location: John Flynn Private Hospital
Categories: Administration/Support Services

We are seeking an Emergency Care Receptionist (Night Shift) to join our Emergency Department at John Flynn Private Hospital.

This is a Permanent Part-Time role working a minimum of 30 hours per fortnight. The role will work across a night shift roster, with shifts set from Midnight to 7:00 am.


About the Role

The Emergency Care Receptionist will provide a comprehensive customer focused administrative service to all aspects of the Emergency Centre. The position works collaboratively as part of a team, sharing roles and responsibilities to meet the needs of the customer.

Duties include communicating with doctors and clinical staff, as well as external third parties. You will be required to attend to patient, relative and visitor enquiries as well as manage incoming and outgoing phone calls. Further responsibilities include data entry, updating patient files and creating patient accounts as well as taking payments and other administrative tasks.


About You

To succeed in this role you will be a self-motivated individual who can demonstrate significant prior clerical experience and a commitment to customer service. You will be working with patients often in distress, so the ability to quickly engage and make clients comfortable will be a key skillset.

Availability to work solely night shifts is an essential requirement for this role.

You will also demonstrate;

  • Medical reception or health administration experience will be highly desired for this role.
  • Strong Microsoft Office skills and the ability to work across several programs at once.
  • Excellent time management skills and the ability to prioritise tasks effectively.



On offer is a per hour rate ranging from;

  • $25 - $28 per hour based on experience level.


About the Organisation

John Flynn Private Hospital is a 334 bed, acute care hospital located at Tugun, which is on the southern end of the Gold Coast, within 5 minutes from the Gold Coast Airport. The hospital provides services to the population of the Gold Coast and the Tweed Coast extending into the NSW Northern Rivers area.

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 73 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People".


Why Ramsay?

  • Flexible work practices to best match your work/life balance
  • Professional Development – Grow your career across our national network!
  • Employee assistance program
  • Industry discounts across private health insurance, retail services, financial services and more.

John Flynn Private Hospital offers free parking, a wide range of in hospital services and regular subsidised social activities. 


How to Apply

All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include CV and 2 current work-related referees). 

Our commitment to quality and safety for our patients, staff and visitors is our highest priority.  Applicants will be required to provide a current (12 months or less) National Police check prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.

If you would like to discuss this opportunity, please contact Laura Ali, Administration Manager on 07 5598 9020.

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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