We are seeking an experienced customer focused Medical Receptionist to join our outpatient physiotherapy team, on a Permanent Part Time basis minimum of 36 hours per fortnight.
About the role
A key focus is on the organisation of all reception and administrative aspects of the outpatient service, providing a comprehensive customer focused service to all aspects of the outpatient service. Duties will include, but are not limited to, handling customer enquiries over both phone and email, data entry and bookings/billings management.
Flexible working permanent part time
The successful applicant will be a positive, responsible, self-motivated person with excellent people and telephone skills. It is essential that you have proven experience in a similar role combined with strong focus on detail, highly developed relationship skills, commitment to customer service and a ‘can do’ approach, and above all an unwavering commitment to client confidentiality.
You will also bring;
- Experience with BlueChip, Meditech and Nookal software programs (Desirable)
- Previous experience with Medicare & health fund billing
- Knowledge of HICAPS and Medicare processes
- Strong customer service skills
- Ability to work efficiently and effectively, both independently and within a team structure
- Intermediate to advanced computer and Microsoft Office skills
- Demonstrated problem-solving skills
- Knowledge of Medical Terminology
- Flexible work practices to best match your work/life balance
- Professional Development – Grow your career across our national network!
- Employee assistance program
- Industry discounts across private health insurance, retail services, financial services and more.
About the Organisation
The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 73 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People".
Cairns Private Hospital in tropical far north Queensland is an acute care facility offering a range of services including medical, general surgical, orthopaedic, obstetrics and cardiac services. This hospital is also equipped with The da Vinci surgical system, allowing surgeon’s to operate high-tech instrumentation with greater dexterity and precision than other minimally invasive techniques.
Cairns is a thriving tourist town with opportunities for numerous leisure pursuits in close proximity. There is a lively night scene with access to live theatre, concerts and the arts. The lifestyle is casual, built around the outdoors. Both JCU and CQU Universities have a campus in the city and there is access to numerous high-quality public and private schools. Beachside or inner city living are both available options. Wherever you choose to live, the drive to work will be short and scenic. For further information visit
How to Apply
All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include CV and 2 current work-related referees).
Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.
If you have any questions about this opportunity, please contact Sarah Mellan, Allied Health Services Manager on MellanS@ramsayhealth.com.au or 07 4052 8076.