Administrative Clerk (Afternoon/Evening Shift)
Part-Time : 50 hours per fortnight
Join an organisation with a genuine commitment to family friendly practices, work-life balance and a wide array learning and development programs. We offer strong, flexible career paths and provide unique opportunities to work across Ramsay’s network of facilities.
About the Role
As an Administrative Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. You will also assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.
Responsibilities of this job may include:
- Admission scheduling processes to ensure appropriate bed management and utilisation
- Managing incoming and outgoing calls to the front desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.
Key to this role will also be the availability to work a roster mostly composed of afternoon shifts and the occasional evening shift.
To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment. The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.
You will also bring:
- Computer literacy including the Microsoft Office suite of programs
- Experience in a medical setting will be highly desired, though not essential.
- Experience with Patient Management Systems, ideally Meditech, is highly desired
On offer is an hourly rate of $24.00-$26.00 + Superannuation.
Culture & Benefits of joining the Avenue team:
At The Avenue we have an excellent reputation for a high commitment to customer service, staff satisfaction and quality improvement. Patient health, safety and comfort are a priority, and The Avenue Hospital continually monitors and evaluates its performance to achieve this critical outcome.
We value our staff and provide a wide range of attractive local and national employee benefits. Check it out at http://www.ramsaycareers.com.au/Why-Ramsay/Employee-Benefits
Ramsay Healthcare has a strong history of providing leadership programs to aspiring senior leaders who promote The Ramsay Way. The Ramsay Leadership Program is designed to explore what skills and attributes are needed to be successful at a Ramsay Executive level.
To ensure the quality and safety for our patients, staff and visitors, applicants will be required to provide before commencement a National Police Check, Working with Children Clearance and proof of Immunisation to infectious diseases.
If you have any questions about this opportunity, please email Julia Crowther on CrowtherJ@ramsayhealth.com.au.
This organisation promotes the safety, wellbeing and inclusion of all children in line with our Child Safety Commitment Statement.