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Regional QLD


Job Category

Business Support Officer

Apply now Job no: 522590
Work type: Full time
Location: Cairns Private Hospital
Categories: Administration/Support Services

An opportunity currently exists for a two Business Support Officers to join the team at Cairns Private Hospital. Both positions are Permanent Full-Time role (76 hours per fortnight). The successful applicants may work across a 7 day rotating roster. On weekdays, Monday - Friday from 6.30 am until 10.00 pm – Weekend shifts will vary starting at 8.00 am until 8.00 pm.  All shifts will consist of 7.6 hours.

Please note hours may vary according to the needs of the business so flexibility is an essential requirement of this role.


About the Role

Reporting to the Patient Administration Manager, you will provide a comprehensive customer focused administration services in all aspects of a busy hospital environment

We are seeking highly organised, enthusiastic professionals with a passion for delivering outstanding customer service to join our respected Administration team.  In these roles, you will be responsible for providing quality customer service in the coordination of administration functions associated with hospital admissions as well as assisting in the running of the hospital’s Afterhours GP Clinic

This will involve but is not limited to providing support and assistance to the administrative and clinical teams, patients and relatives, by coordinating the clerical requirements for patients from admission to discharge.


About You

To be successful you will be a well presented individual with highly developed communication and organisational skills and be flexible with shifts. Your strong administration skillset, attention to detail and accuracy, ability to work in a fast paced environment, ability to handle multiple tasks and experience working within a hospital setting will be critical for this role.  

 You will also bring:

  • Effective communication and interpersonal skills
  • Demonstrated problem solving and conflict resolution skills
  • High level of competency in Microsoft Word and Outlook
  • Ability to work with limited supervision
  • Excellent time management skills with an ability to prioritise tasks
  • Meditech Patient Management System experience (desirable)
  • Understanding of Health Funds, Medicare billing and their applications (desirable)


Why Ramsay?

  • Flexible work practices to best match your work/life balance
  • Professional Development – Grow your career across our national network!
  • Employee assistance program
  • Industry discounts across private health insurance, retail services, financial services and more.


About the Hospital

Owned and operated by Ramsay Health Care, Australia’s largest and most respected private hospital operator, Cairns Private Hospital is in tropical Cairns, in far north Queensland

The hospital is a modern, well-equipped facility which offers a comprehensive range of medical and allied services. Cairns Private Hospital is committed to the provision of first-class medical care for the people of the region and the thousands of tourists who visit the area.


How to Apply

All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include CV and a cover letter addressing the criteria above). 

Our commitment to quality and safety for our patients, staff and visitors is our highest priority.  Applicants will be required to provide a current (12 months or less) National Police Check and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.


For enquiries, please contact:

Janet Bailey, Patient Administration Manager

Ph: (07)  4052 5273


Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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