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Front Office Clerk

Apply now Job no: 536037
Work type: Casual
Location: Linacre Private Hospital
Categories: Administration/Support Services

Front Office Clerk

We are seeking a Front Office Clerk to join the Administration team at Linacre Private Hospital in a Casual role.

 

About the Role

As a Front Office Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. You will also assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.

Responsibilities of this job include:

  • All administrative tasks related to patients at pre-admission, admission and discharge
  • Accurate patient health fund eligibility checks and correct receipt of payment
  • Managing incoming and outgoing calls to the front desk.
  • Provide timely and accurate information to queries by patients, visitors, staff and departments.
  • Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
  • Compilation and management of patient admission papers and clinical notes.
  • Visitor management

 

About You

Essential to this role is previous administrative experience, ideally but not necessarily within the health care industry. You will have the proven ability to work well under pressure and effectively prioritise your task list day-to-day. Strong customer service and relationship development skills will be key as you will be regularly interacting with patients, staff and hospital stakeholders in the course of your duties.

You will also bring,

  • Enthusiastic and a positive “can do” attitude
  • Strong verbal communication skills
  • Willingness to learn new things and contribute effectively to a team environment
  • Strong computer and typing skills (experience in Meditech and Microsoft Office highly desirable)
  • Any certificates in Medical Administration or Medical Terminology will be highly regarded.
  • Experience in processing Health Fund Documentation will also be highly regarded.

 

About the Organisation

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People". Benefits of working with Ramsay include;

  • Flexible work practices to best match your work/life balance
  • Professional Development – Grow your career across our national network!
  • Employee assistance program
  • Industry discounts across private health insurance, retail services, financial services and more

 

Requirements

Everyone who joins Ramsay:

  • Must be vaccinated against Covid-19, including a third dose if required under State health orders
  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases

If you have any questions about this opportunity, please contact Alex Ryan at RyanA1@ramsayhealth.com.au

Applications Close: 1st July 2022 at 11:55pm

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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