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Regional QLD


Job Category

Ward Clerk

Apply now Job no: 536155
Work type: Part time
Location: John Flynn Private Hospital
Categories: Administration/Support Services

Ward Clerk
Cardiac Medical Ward

John Flynn Private Hospital is seeking an enthusiastic and motivated Ward Clerk to join our friendly Cardiac Medical Ward team!

Permanent Part-time position – 10 days per fortnight

The Opportunity

An enthusiastic and motivated person is required for our Medical ward. You must be passionate about being in the front line dealing with the public, our patients and our staff.  You must also enjoy a varied and fast paced administration role.  The successful Applicant would need to be flexible and have strong interpersonal and time management skills.

Key responsibilities of this job include:

  • Managing incoming and outgoing calls to the ward.
  • Provide timely and accurate information to queries by patients, visitors and other staff and departments.
  • Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
  • Compilation and management of patient admission papers and clinical notes.


About you

To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values.  You will have exceptional communication skills, superior problem solving and conflict resolution abilities.  This role calls for individuals with a strong capacity to manage a variety of administrative tasks and priorities over the course of the workday.

Key Selection Criteria:

  • Demonstrated one year experience in a medical administrative role
  • Demonstrated excellent communication and customer service skills
  • Experience with patient chart filing and chart auditing
  • Excellent communication and customer service skills
  • Proven ability to work under pressure and maintain good working relationships with others
  • Exceptional organisation skills and a high attention to detail with the ability to complete tasks within designated timeframes
  • A Medical Terminology Certificate or proof of recent in house use of same would be advantageous
  • Advanced computer skills using MS Office.
  • Any experience with Patient Management Systems (specifically Meditech and Medtech 32) will be highly regarded.
  • Previous hospital experience would be advantageous



Will be based on experience level and qualifications, exclusive of penalties or allowances.


About the Organisation

John Flynn Private Hospital is a 354 bed, acute care hospital located at Tugun, which is on the southern end of the Gold Coast, within 5 minutes from the Gold Coast Airport. The hospital provides services to the population of the Gold Coast and the Tweed Coast extending into the NSW Northern Rivers area.

John Flynn Private Hospital, owned and operated by Ramsay Health Care, offers free parking, a wide range of in hospital services and regular subsidised social activities. 


Why choose a Ramsay career?

We are a leading provider of health care services with a special culture known as “The Ramsay Way” and a philosophy of “People Caring for People”.

  • We value strong, healthy relationships by respecting and recognising those we work with.
  • We strive to continuously improve, and we take pride in our achievements.
  • We seek to grow sustainably because we care about our people, our community and our planet.



All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include CV and 2 current work-related referees).

Everyone who joins Ramsay:

  • Must be vaccinated against Covid-19, including a third dose if required under State health orders
  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases


If you would like to discuss this opportunity, please contact Danielle Shambrook on

Applications Close: 7 July 2022 at 11:55pm

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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