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Melbourne Metropolitan


Job Category

Practice Manager

Apply now Job no: 537694
Work type: Full time
Location: Ramsay Psychology Bundoora
Categories: Administration/Support Services

  • Grow your Career across our National Network of hospitals and allied health services
  • Opportunity to make a difference to those seeking mental health support
  • Opportunity to help build a new clinic from the ground up

Ramsay Psychology is a growing national network of Private Practice Psychology clinics and part of Australia's largest Private Healthcare group.

Our new modern clinic in Bundoora, Melbourne is looking for a dynamic medical/allied health administration professional as full-time Practice Manager.

Perhaps you are working as a Receptionist in a medical/allied health service and looking for your next step?  If you are looking for more diversity in your day-to-day role and an opportunity to showcase your outstanding customer service skills then this may be the right place for you.

Key Responsibilities

  • Ensuring clients have a positive experience with our practice from their very first phone call
  • Helping to build referrals to the clinic with local GPs and other healthcare professionals
  • Assisting with marketing and event planning
  • Diary management, triaging and scheduling of patient appointments
  • Accurate maintenance of patient records
  • Reception duties
  • End of month financial reporting, invoicing and accounts management
  • Handling patient enquiries, including website enquiries
  • Processing patient accounts - billing, collections and reconciliations
  • Other general functions as required

What are we looking for?

  • Self directed, reliable
  • Emotional intelligence
  • Warmth and compassion
  • Motivation and enthusiasm to build the service to become a thriving clinic
  • Ability to develop relationships with referral networks and medical professionals
  • Experience working to deadlines, and able to manage pressure
  • Medical or Allied Health administration experience 
  • High attention to detail and accuracy
  • Ability to troubleshoot and problem solve independently

What next?

If this sounds like the opportunity you have been looking for, apply today!

All new employees

  • Must be up to date in their vaccination against COVID-19 (including the third dose, as required) using a vaccine approved by the Australian Technical Advisory Group on Immunisation.


Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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