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Front Office Clerk

Apply now Job no: 569226
Work type: Casual
Location: Beleura Private Hospital
Categories: Administration/Support Services

Utilise your Administration experience to grow your career across our National Network! 

 

About the Role

Beleura Private Hospital are seeking Front Office Clerks for our busy Main Reception and Outpatient Rehabilitation Department. As a Front Office Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. Ability to work across a 7-day rotating roster is essential.

What you'll do:

  • Admission scheduling processes to ensure appropriate bed management and utilisation
  • Managing incoming and outgoing calls to the front desk.
  • Provide timely and accurate information to queries by patients, visitors and other staff and departments.
  • Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
  • Compilation and management of patient admission papers and clinical notes.
  • Ensuring patients have adequate private health insurance and liaising with private health funds
  • Admitting and discharging patients
  • Management of outpatient appointments for patients in our rehabilitation programs

 

About you

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoy being part of a busy environment. The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a large team.

You will also bring:

  • Computer literacy including the Microsoft Office suite of programs
  • Enthusiastic and a positive “can do” attitude
  • Willingness to learn new things and contribute effectively to a team environment
  • Experience either in a medical setting or a patient-facing role will be a good fit.
  • Experience with Patient Management Systems, ideally Meditech, is highly desired.
  • Experience in processing Health Fund Documentation will also be highly regarded.

 

What’s in it for you??

  • Flexible work practices to best match your work/life balance
  • Professional Development – Grow your career across our national network!
  • Employee assistance program
  • Industry discounts across private health insurance, retail services, financial services and more.

 

About Our Hospital

Owned and operated by Ramsay Health Care, Australia's largest and most respected private hospital operator, Beleura Private Hospital is a 205 bed fully accredited private hospital located on the beautiful Mornington Peninsula, about one hour south-east of Melbourne in the seaside town of Mornington. Beleura Private Hospital offers a comprehensive range of specialties including medical & surgical care, high dependency unit, oncology & palliative care units, chemotherapy day ward, psychiatric unit, alcohol rehabilitation unit, cardiology, pathology and radiology.

 

Requirements

  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For any enquiries please contact: Amy Tobin via TobinA@ramsayhealth.com.au

Applications close: Wednesday the 24th of July 2024

 

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

 

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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