Greenslopes Private Hospital is seeking professional and customer focused Switchboard Operators to join the Administration team!

About the Role

As a Switchboard Operator, you will be responsible for providing comprehensive customer focused service as the first point of contact for our patients and visitors. This will include, but is not limited to:

• Providing administrative support to the relative administrative departments
• Provide timely and accurate information in response to queries by patients, visitors, and staff.
• Casual and Full -time Opportunities Available!
• Work a varied 24/7 rotating roster including morning, afternoon, and night shifts.

Your Skills and Experience

To succeed in this role, you will exercise proper courtesy and consideration when dealing with customers and staff, while demonstrating honesty, integrity, and ethics always. 

You will have outstanding interpersonal and communication skills with a strong commitment to providing excellent customer service for all patients, visitors, and Doctors.

• Previous experience in a busy switchboard or reception environment
• Advanced skills in enunciation, articulation, and telephone etiquette
• Effective listening skills and good attention to detail
• Demonstrated proficiency in Microsoft Word, Excel, and Outlook
• Problem solving and conflict resolution skills

Remuneration

On offer is an hourly rate ranging from $29.12 - $32.60 + superannuation based on qualifications and experience, exclusive of penalties and allowances. 

About Us

Greenslopes Private Hospital has a world-class tertiary medical facility, we have some of Queensland’s finest specialists working with us to offer the latest treatments and first-class service to our patients. The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Cherie Malone on MaloneCherie@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com