Receptionist - General Administration

• Are you a highly organised, detail orientated, clear thinking, responsive individual looking to work in a high paced and dynamic environment.
• If so, we have available a Permanent part time position: 30hrs per fortnight.
• Hours of work Monday 10am-6pm and Tuesday 6.30am-2.30pm routinely plus opportunity to pick up additional shifts to cover leave.

Exciting Role Overview:  

We are looking for a motivated and highly capable receptionist to join our high functioning front office team and be responsible for front desk operations, greeting patients and visitors, and reception duties.

Key responsibilities:

• Providing excellent customer service across all aspects of reception
• Collaborating with medical staff, colleagues, patients, and visitors to ensure seamless hospital experiences.
• Compiling and managing patient admission documents and clinical records.
• Managing incoming and outgoing calls to the hospital
• Processing payments and remittances.

About You

• Works well within a team environment.
• Customer Service focused
• Understand and demonstrate confidentiality
• Strong communication and computer skills.
• Able to Multi task.

To thrive in this role, you will be a vibrant individual with a deep commitment to customer service and the ability to engage empathetically while efficiently managing admission flow is crucial.

Additionally, you will bring:

• High level time management and organisational skills
• Strong communication skills and a keen eye for detail
• Proficiency in computer usage, including MS suite.
• Ability to complete tasks within designated timeframes and prioritise work schedules to meet changing needs
• Flexibility to cover different shifts if required.

It would also be an advantage to have:

• Confidence and experience with various IT systems
• Previous experience in a hospital/medical environment.

Remuneration: Salary level is based on experience level and qualifications.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. 

Discounts:  Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. 

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

About the Hospital

Shepparton Private Hospital, owned and operated by Australia’s largest private health care provider, Ramsay Health Care, provides an extensive range of inpatient and day patient services all located on site for the convenience of our patients.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Requirements

• Must provide a National Police check conducted within the previous 12 months
• Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

If you have any questions about this opportunity, please do not hesitate to contact Kara Ward via email at wardkara@ramsayhealth.com.au

Closing date: 25 April 2025