Careers at Virginia Tech

Medical Clerk & Insurance Assistant / Sports Medicine

Apply now Back to search results Job no: 520212
Work type: Hourly Wage/Part-Time
Senior management: President
Department: Athletic Department
Location: Blacksburg - Main Campus
Categories: Administrative / Clerical

Job Description

The Virginia Tech Department of Athletics embraces the core value of diverse and inclusive communities and respects the educational benefits of diverse ideas, peoples, and cultures in order to contribute to the equitable inclusion and just engagement of the world’s communities. Guided by our motto, Ut Prosim (That I May Serve), the Virginia Tech Department of Athletics is committed to fostering a culture that accepts, affirms, and values all individuals and their unique contributions to the department, university, and broader community. We are committed to attracting and retaining student-athletes, coaches, and staff from diverse backgrounds while also fostering an inclusive educational and work environment free from any discrimination based on age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or veteran status.

Medical Clerk & Insurance Assistant for the Sports Medicine unit within Virginia Tech Athletics, works with departmental medical providers and the insurance coordination team to provide medical care for student-athletes. Independently processes and inputs highly sensitive and confidential medical records, information and demographics into electronic medical records software in accordance with HIPAA and FERPA laws. Assists with front desk coverage and provides superior customer service and support for sports medicine staff, visitors, student-athletes and medical providers. Processes student athlete medical bills for payment and inputs billing records into insurance databases and charts. Works with staff, medical providers and insurance companies to resolve billing and payment issues. Other duties include invoice processing, scheduling and other administrative tasks as required by the Chief of Staff / Sports Medicine and the Associate Athletics Director / Sports Medicine.

Required Qualifications

Experience providing office support and customer service.
Previous data entry experience and comfortable working with computer software such as Microsoft Office and Google Workspace.
Previous experience working with extremely sensitive and confidential information.
Accuracy and attention to detail.
Ability to work independently with very little direction.
Commitment to diversity.
Excellent verbal and written communication skills.

Preferred Qualifications

Knowledge of medical terminology, HIPAA and FERPA laws.
Previous experience working in an EMR (Electronic Medical Records) system.
Understanding of medical insurance billing process.
Experience processing medical bills and insurance paperwork.
Knowledge of University software such as HokieMart or Banner.
Experience working in sports medicine within a collegiate athletics program.
Comfortable taking basic vital signs on patients.

Pay Band


Appointment Type


Salary Information

Commensurate with experience.

Review Date


Additional Information


The successful candidate will be required to have a criminal conviction check.


About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Stuart Cochran at during regular business hours at least 10 business days prior to the event.

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