Enrollment Services Specialist
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Job no: 520448
Work type: Staff
Senior management: Liberal Arts and Human Sciences
Department: Modern & Classical Languages
Location: Blacksburg - Main Campus
Categories: Administrative / Clerical
The Enrollment Services Specialist serves as the primary receptionist for the department of Modern and Classical Languages and Literatures. Responsibilities include managing the course schedule and timetable of classes; processing student forms; maintaining departmental academic records, directories, and listservs; assigning faculty advisors to majors and minors; providing support for departmental graduation events; and scheduling departmental meeting spaces. This person will also serve as assistant for a small M.A. program; assistant for faculty-led study abroad programs; cash handler; manager of key distribution and inventory; and manager of the departmental office supply inventory. Additionally, this position assists the office manager with various tasks as assigned.
Previous experience in a high traffic environment, answering phones and greeting visitors, maintaining/processing student and course/department records, proficiency using Microsoft Word and Excel or other database software. Demonstrated ability to work well with people, handle frequent interruptions and still complete work in an organized and efficient manner, meeting all deadlines. Possess excellent organizational, interpersonal and communication skills, and be familiar with university polices regarding confidential records, such as FERPA.
Previous receptionist experience. Experience with entering force adds, working with course scheduling and management reports, and maintaining undergraduate student records. Experienced user in Banner and other university systems.
The successful candidate will be required to have a criminal conviction check.
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Rhonda Watson at firstname.lastname@example.org during regular business hours at least 10 business days prior to the event.
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