Graduate Program Coordinator
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Job no: 531117
Work type: Staff
Senior management: College of Business
Department: Pamplin Innovation Campus
Location: Alexandria, Virginia
Categories: Academic Advising / Support, Administrative / Clerical
This position will provide support for the Master of Business Administration (MBA) Program in the Pamplin College of Business in the greater Washington, D.C., metro Area, reporting to the program director. The incumbent will primarily support the Evening MBA graduate students and program and will also be integrated with the operations of all MBA program options. While working in a team structure, the Graduate Program Coordinator will work closely with students, using good judgement in guiding students to degree completion. The candidate selected for this position will maintain a part-time, on-site presence and will be a primary interface for those coming to the MBA Programs office. A professional and collegial manner, and an interest in engaging with people, is beneficial as this person will be a primary contact to MBA Programs for student and faculty needs, and coordination with other Pamplin Graduate Programs.
Experience in program support in an academic or professional office environment; experience interacting professionally and supporting adult learners and graduate students; highly organized with an attention to detail; demonstrated computer skills and proficiency with Microsoft Office Suite such as Excel, Word, PowerPoint and other types of software; must possess strong interpersonal and communication skills; ability to work well in a team and with the public; ability to treat confidential information appropriately and display sensitivity toward student concerns, proposing solutions to resolve conflicts; can prioritize multiple tasks, respond to communications in a timely manner, meets deadlines and work collaboratively with others; experience working in an entrepreneurial environment with an “all hands on deck” culture; and can interact collegially with Pamplin staff and faculty as well as other Virginia Tech departments.
Bachelor’s degree in a relevant field; Experience in a higher education environment; proficiency with Slate Customer Relationship Management (CRM) or similar program; experience handling student records in a student database such as Banner; ability and experience in working with diverse populations; previous experience working with retrieving information and consolidating for reports, web related information entry and retrieval; knowledge of university academic, fiscal and operational policies and procedures, ability to think critically and problem solve, and demonstrated interest in student success.
Required Application Materials: Please upload a Resume/CV, along with a cover letter.
Standard working hours are 9:00 am - 6:00 pm Monday to Friday, with some evenings and weekends as needed to support program events. Additionally, the position is hybrid but will require an onsite presence Monday through Thursday from 1:00 pm - 6:00 pm at the NVC, Innovation Campus or other location.
The successful candidate will be required to have a criminal conviction check.
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Nicole Girdwain at ngirdwain1@vt.edu during regular business hours at least 10 business days prior to the event.
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