As an enrollment records specialist, you will be engaged in a variety of tasks, from managing the check-listing of transcript calculations to the indexing process for incoming mail. You will handle incoming mail – including electronic files from Parchment and e-Scripts – and redirect non-admission mail to the correct department. You will scan applicant and prospective student materials to the appropriate adviser’s files, entering relevant biographical information into the database. Your role will also involve creating a new record for student data that has not yet been entered into the database and querying prospective students who have submitted documents but do not have enough information to create a prospect record in the database.

In this position, you will officiate international documents and search for documents that advisers cannot locate. Searches may include test scores that initiate the data loading of those into the CRM software. You will ensure no files are duplicated or expired to maintain file integrity, act as backup for the receptionists by answering and directing phone calls, and participate in scheduled SCAD Day activities and other events.

To provide administrative support, the successful candidate should have strong problem-solving, organizational, and computer skills. They must also be able to travel and participate in weekend or evening work as needed.

Minimum Qualifications:  

• Associate’s degree or equivalent
• Strong problem-solving, organizational, and computer skills to provide administrative support
• Ability to travel and participate in evening/weekend work as needed

Preferred Qualifications: 

• Bachelor’s degree

Certificates, licenses, and registrations:

• Valid driver’s license

Travel required:

• Less than 10%

Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings. 

ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.