Retail Assistant | Melbourne CBD

Job no: 496215
Work type: Casual
Location: Melbourne CBD (Flinders Street Station)
Categories: Customer Service & Retail

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Grow your retail career in the buzz of Flinders Street station!

Our Relay store offers a range of snacks, drinks and reading material to make your train journey or CBD experience that little bit more elevated!

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!


The Role:

We’re looking for Casual Retail Assistants to join our team at Melbourne Flinders Street station! If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!
Store opening hours are 6:00AM to 8:00PM Monday to Friday and 8:00AM to 8:00PM Saturday and Sunday

*Availability to work 6:00AM to 12:00pm or occasional 6:00AM to 2:00PM on weekdays and at least ONE weekend needed ✅

What You’ll Do:
✅ Deliver outstanding customer service & expert product recommendations
✅ Stay ahead of trends with ongoing professional training
✅ Keep the store looking vibrant & well-stocked
✅ Process transactions smoothly & efficiently
✅ Assist customers with queries in a friendly, professional manner


What We’re Looking For:
💖 Passion for customer service & sales
🗣️ Confident communicator with a positive attitude
👔 Well-groomed & professionally presented 
🎓 Retail experience? Great! But not essential—we’ll train you!
⏰ Flexible availability (early mornings, nights, weekends & holidays)
🪪 Valid working rights & ability to obtain an Aviation Security ID Card


Perks & Benefits:


🛍️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
🚀 Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it


We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

 

📢 APPLY NOW and let’s make travel retail magic together! ✨

Advertised: AUS Eastern Daylight Time
Application close:

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