Title: DMV Human Resources Assistant, #00853

State Role Title: Admin and Office Spec III

Hiring Range: $43,000 - $59,000

Pay Band: 3

Agency: Department of Motor Vehicles

Location: Richmond, VA

Agency Website: www.dmv.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

THIS POSITION IS ONLY OPEN TO CURRENT VIRGINIA STATE EMPLOYEES.

The Virginia Department of Motor Vehicles is looking for a Human Resources (HR) Assistant for our busy Human Resources Office. The HR Assistant serves as a vital team member supporting the Shared Services, Talent Acquisition (TA), Compensation, and Employee Relations teams by managing several functions within HR.

The successful candidate will be professional and courteous, exceptionally well organized, able to handle multiple priorities, be a team player with a can-do and how-can-I-help attitude, be able to meet deadlines with limited supervision, and competently handle confidential information.
If you are interested in starting and growing a career in HR, this position is for you!

Responsibilities include:
• Serve as the front desk receptionist for the Human Resources Office
• Collecting mail for the HR office from the mailroom and answering phone calls and email inquiries
• Maintains all Human Resource Office files, including employee personnel files, employee benefits files, recruitment, and workers compensation files
• Producing onboarding packets for new employee orientation, assisting benefits consultants with tracking inquiries, and responding to basic requests
• Responsible for responding to VEC inquiries, coordinating with supervisors to provide appropriate responses the Virginia Employment Commission
• Tracking of annual employee evaluations and most recent Employee Work Profiles ensuring most recent form is in the employee personnel file
• Ordering and maintaining HR’s inventory of office supplies

This position works on-site, Monday-Friday.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!

Minimum Qualifications

• Experience providing customer service to both the public and employees in a courteous, professional, ethical, and friendly manner
• Experience interpreting and explaining policies, procedures, and processes
• Experience managing sensitive and confidential information and situations with tact, professionalism, and diplomacy
• Experience working collaboratively within a team as well as other teams or departments within the business
• Experience creating and maintaining spreadsheets, databases, and manual/automated record keeping systems
• Comprehensive skill in the use of Microsoft Office Suite software, including Excel, Word, and PowerPoint
• Strong organizational, time management, problem solving, and multitasking skills
• Advanced writing skills to create correspondence, memos, emails, and letters using correct grammar and punctuation

Additional Considerations

• Experience in administrative support to a Human Resources Office

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.

As a condition of employment, the DMV will be alerted of any convictions for moving violations, including license suspension.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

Name: DMV Employment

Phone: (804) 997-3020

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.