Working Title: Office Specialist - Training and Technical Assistance Center

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: College of Education

Department: 540877 - TTAC K-12 FY24

Pay Rate: Maximum Starting

Specify Range or Amount: $40,000

Is this a JMU only position? No

Is this a grant-funded position? Yes. This is a grant-funded position and is contingent upon continued funding.

Is this a Conflict of Interest designated position? No

Beginning Review Date: 03/20/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Virginia Department of Education Region 5 Training and Technical Assistance Center (T/TAC) is seeking a qualified and experienced administrative Office Specialist. We are looking for a dynamic candidate who is interested in a work environment that affords ongoing learning opportunities, collaboration with colleagues, and an opportunity for professional advancement.

Duties and Responsibilities:

-Screen and respond to calls and e-mails as the first point of contact for the Region 5 Training/Technical Assistance Center
-Interact with staff and consumers through oral and written communication; provide information to consumers using well-established office protocols
-Maintain directories and other office data
-Design regional newsletter; distribute newsletter and other information
-Maintain the T/TAC web site by updating content, keeping announcements and training page current, using html language, and continuing to stay current in Web manager methods and responsibilities
-Purchase office supplies and equipment
-Manage the T/TAC lending library's resources
-Provide conference and training event management services by communicating with on-site coordinators and Virginia Department of Education (VDOE) representatives to determine event requirements, and initiating and overseeing contract negotiations for events within budget allowances.
-Provide registration services for scheduled events by developing fliers and registration guides, coordinating on-site registration (some travel may be required), generating name tags and certificates of attendance, and working cooperatively with the Fiscal Technician to monitor payments and fiscal issues.

Qualifications:

-Working knowledge of effective and efficient office management practices and customer service practices
-Fluency in the Windows computer operating environment and Microsoft Office programs including Outlook, Excel, Word, and PowerPoint
-Ability to work independently, organize the work of self and others, meet deadlines, and work with a high degree of accuracy
-Previous administrative experience in an office setting and demonstration of proper office management practices and professionalism
-Experience with Canva, JotForm, and WordPress is beneficial but not required

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.