Drive Your Career with Centurion: Seeking Customer Support Services Administrator

Company Overview:

Centurion is a premier logistics company with a long-standing reputation for excellence in transportation services across Australia. Founded in 1971, our business provides nationwide service with 34 branches across Western Australia, Queensland, Northern Territory, South Australia and Victoria.

We’re currently expanding our team and looking for Customer Support Services Administrator to join us in delivering quality service to our customers.

Position Available: Customer Support Services Administrator

Location: Redbank, Qld

About the Role:

We are looking for a dedicated and experienced Customer Support Services Administrator to join our team at the Redbank depot. In this role, you will be responsible for monitoring, directing, scheduling, and providing feedback on customer and client inquiries. If you're ready to make a meaningful impact and contribute to a dynamic, safety-focused team, we'd love to hear from you!

Key Responsibilities: 

• Manage incoming and outgoing communications including emails, phone calls, and mail distribution
• Assist management and staff with various administrative tasks including data entry, filing, and document preparation
• Provide exceptional customer service by handling inquiries, assisting clients, and resolving issues in a friendly and professional manner
• Work with various teams to ensure smooth operations
• Assisting with invoicing clients, tracking payments, and managing accounts receivable
• Assisting in implementing quality control measures to ensure work meets industry standards and client expectations
• Entering data into relevant systems, generating reports, and maintaining accurate records

Skills and Experience: 

• Previous experience in similar administrative and customer service-related roles.
• Ability to manage multiple tasks, prioritize responsibilities, and maintain efficient workflows
• Strong verbal and written communication, as admins often interact with various stakeholders
• Capacity to identify issues and find solutions to challenges that arise in day-to-day operations
• Excellent verbal and written communication skills, essential for interacting with various stakeholders.
• Aptitude for identifying issues and developing solutions to address challenges in day-to-day operations

Why Join Centurion? 

• Competitive pay rates and benefits package
• Opportunities for career advancement and professional development.
• Supportive and collaborative team environment.
• Benefits including health insurance discounts.
• Be part of a company that values safety, integrity, and excellence.

How to Apply:

Ready to drive your career forward with Centurion? If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you. Click Apply now. For more information, please contact recruitment@centurion.net.au

Don't miss out on this exciting opportunity to join a leader in the transportation industry! We are an Equal Opportunity employer, and we encourage applications from women and First Nations People.

Please note that we do not accept applications from recruitment agencies. Direct applicants only.