Group Fleet Administrator (6 month FTC / Secondment) in Worcestershire

Closes:May 30 2025

We have a 6-month secondment opportunity within the People Team to support the Group Fleet Manager in the Fleet Services function. This role has become available due to the internal development of a current team member and offers a fantastic chance for someone with strong administration skills, solid business understanding, and a curiosity to learn more about a critical operational area. You'll be part of a fast-paced, detail-driven team, gaining hands-on experience in supporting the effective management of our company fleet.

Head of Service Desk (Avalyer) in various locations

Closes:May 29 2025

We are seeking an experienced and dynamic Head of Service Desk to lead our Avalyer software support function and ensure the delivery of high-quality, responsive service across the organisation. This key leadership role involves managing day-to-day operations of the service desk, driving continuous improvement in processes, and ensuring prompt triage, investigation and resolution of issues reported from internal and external stakeholders, working to agreed SLAs and reporting on key KPIs. The ideal candidate will bring a strong focus on customer satisfaction, operational efficiency, and a passion for enabling productivity through excellent support services.

Service Assurance Manager in various locations

As a Service Assurance Manager you are passionate about delivering an exceptional end-to-end view of service performance and customer experience across IT services. You thrive on developing, implementing and optimising Service Improvement activity to ensure we’re getting the best from our suppliers and partners.

Digital Learning Designer in various locations

Closes:May 29 2025

We're looking for a Digital Learning Designer to join our dynamic Skills Development team, reporting to the Group Learning & Development Manager. In this role, you’ll design and develop innovative learning solutions that equip our colleagues with the skills and knowledge they need to thrive across the One Halfords Family. You'll have the chance to shape engaging content, enhance existing programmes, and recommend fresh approaches that truly make a difference.

Workforce Capability Manager (12 month FTC) in various locations

Closes:May 23 2025

We're looking for a passionate and strategic individual to join us as Workforce Capability Partner on a 12-month fixed-term contract. In this role, you’ll lead the development and delivery of our workforce capability plan and frameworks—helping us proactively build the skills and capabilities our people need now and in the future. Aligned to our broader business strategy, your work will drive the professional growth of our colleagues across the Halfords family.