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Guest Communications Coordinator (phone) in Orlando
Responsible for correspondence with Guests regarding Universal Orlando Resort. Supports Guests’ visit(s) by troubleshooting and resolving guest concerns via telephone, email, letter, and in some instances, in person. Provides exemplary guest service by assisting and satisfying guests needs.
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Themed Hardscape and Coatings Technician in Orlando
Responsible for Installation, maintenance, repair, and enhancement of hardscape elements, ensuring they fulfill both aesthetic and functional standards. This role requires proficiency in various materials, including cementitious, epoxy, resinous, MMA, and acrylic chip applications, as well as sealers and stains.
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Lead Attendant, Park Services Warehouse in Orlando
Oversees the daily operation of the Park Services’ warehouse. Performs a variety of duties in the receiving, handling, inventorying, and delivering of consumable and non-consumable products.
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Field Research Interviewer II- Consumer Insights in Orlando
Help Universal Orlando Resort learn about and improve the experiences of our guests. Interview Specialist 2 will play a key role in assisting the Consumer Insights team in providing business critical information about our guests: where they’re from, why they’re here, and what they love (and don’t) about their experiences with us.
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Interviewing Team Captain- Consumer Insights in Orlando
Help Universal Orlando Resort learn about and improve the experiences of our guests. The main role is to monitor processes to intercept, qualify, and survey guests to ensure protocols are followed, quotas are achieved, and data quality is robust.
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