DEPARTMENT OF ECONOMIC SECURITY

Division of Employment and Rehabilitation Services (DERS)
Finance and Business Operations Administration (FBOA)
1789 West Jefferson Street, Phoenix, Arizona 85007

This position may be available for remote work within Arizona (minimum of 1 day per month in the office/hoteling or as business needs dictate).

Salary: $37.4796 - $52.7432/ hourly ($77,957.56 – $109.705.85 annually) 

Grade: 28

Closing Date: Open until sufficient resumes are received

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a Business Intelligence Analyst Senior with the Finance and Business Operations Administration (FBOA). This position is responsible for conducting high-level analysis, mentoring team members, and driving data informed decision making across the division. This position leads complex projects, provides expert-level guidance, and develops clear actionable insights from multiple data sources. This position is responsible for working effectively with stakeholders to define analytical needs, design performance metrics, and develop tools that support strategic planning and operational improvements for the division and its programs. This position serves as a resource for resolving escalated data issues, ensuring the integrity of data that the team produces, and helps drive the division's data strategy forward.

Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on State business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code [A.A.C.] R2-10-207.11).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

• Perform advanced analysis using statistical, predictive, and exploratory techniques to generate actionable insights from complex multi-source data.
• Synthesize findings for use in decision-making at both the operational and strategic levels.
• Participate in data-related activities for audits and provide ad-hoc analysis and reporting to meet state and federal audit requirements.
• Lead complex or high-priority analytical projects from inception through delivery, including defining the scope, designing the methodologies, managing project timelines, and ensuring high-quality deliverables are produced in alignment with the division's needs, working both independently or in cross-functional teams.
• Mentor and support lower-level team members by reviewing work for quality and consistency, providing feedback, and advising on methodologies and best practices.
• Resolve issues that are escalated from lower-level analysts, including but not limited to data anomalies, analysis complications, dashboard issues, or stakeholder misalignment.
• Collaborate with stakeholders to define analytical requirements, define key performance indicators (KPIs), ensure dashboards meet customer needs, and ensure deliverables are aligned with business needs and support the division's strategic goals.
• Develop dashboards, reports, and data visualizations that translate complex data into more accessible and easier-to-consume formats for division leadership and programs.
• Establish and refine metrics to track organizational and program performance.

• Knowledge of statistical methods and data analysis techniques.
• Knowledge of data quality assessment frameworks, data validation techniques, data visualization tools such as Tableau, data architecture concepts such as relational databases, data warehouses, and data integration.
• Knowledge of best practices in data governance/management and documentation, data storytelling and multi-level communication, project planning, and scoping for data projects.
• Skills in leading complex analysis projects from design through final closeout; manipulating large datasets effectively using a variety of software and tools.
• Skills in translating vague inquiries into concrete data deliverables, designing dashboards, interactive data tools, and conducting exploratory analysis to identify hidden trends.
• Skills in communicating in clear, concise, and non-technical language, identifying data anomalies, and resolving data integrity issues.
• Ability to think strategically while paying close attention to analytical detail.
• Ability to multitask, work independently, and manage complex tasks without close supervision.
• Ability to identify gaps in data collection and recommend solutions.
• Ability to anticipate stakeholder and customer needs and recommend appropriate data analysis options.

The ideal candidate for this position will have:

• Bachelor’s degree and four (4) years of experience in data analysis.

• A combination of training and experience that meets the knowledge, skills, and abilities (KSAs).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Liz Alarcon at (480) 521-0391 or email LizbethAlarcon@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 521-0391 or emailing LizbethALarcon@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.