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Claims Manager

Job No: 676882

Sydney - Inner Suburbs & CBD, Newcastle, Brisbane - Inner Suburbs & CBD, Various

Permanent Full Time

Insurance, Home Insurance

Pay Band 2


Step Into a Career That Matters – Claims Manager (Home Claims)

Brisbane | Sydney | Newcastle |


Starting Monday, 22 September 2025, you’ll manage a portfolio of home claims, providing proactive support and clear, empathetic communication every step of the way. 

Help customers through life’s toughest moments. As a Claims Manager with Suncorp Group, you’ll guide people from first contact to resolution — turning setbacks into confident new beginnings.

This isn’t just about managing claims — it’s about being there for customers on some of the hardest days of their lives. When storms hit or fires break out, you’ll be the calm, steady voice that guides people forward.

 

As a Claims Manager, you’ll:

  • Support customers with empathy and clear, simple communication
  • Make fair, transparent decisions that balance compassion with policy
  • Manage your own portfolio of home claims from start to finish
  • Work with a supportive team who understands the challenges and celebrates the wins

What we’re looking for:

We’re looking for someone with compassion, resilience, strong communication skills, and the confidence to make decisions. Experience in claims, insurance, or customer service helps — but a growth mindset matters most.

  • Genuine empathy and a customer-first mindset
  • Strong verbal and written communication skills
  • Digital literacy and excellent time management
  • Resilience in a fast-paced environment

 

Ready to chase the sun and take the next step in your Suncorp career? 

Apply online today!!

 

Apply now

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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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