More than a career

Casual Customer Adviser - Leave and Relief - Bathurst, NSW

Apply now for this job , opens in new window Job no: 795800
Business unit: Personal Banking
Primary position location: 171 Howick St, Bathurst, NSW
Work type: Casual
Region: NSW- Central West region

The Bathurst branch is a large and busy branch with a large small business customer footprint. In this branch you'll meet a range of customers to support with everyday banking needs, digital technology support, ATM's, small business customers and local retailers.

• Team of 4 close knit and highly engaged, customer obsessed banking colleagues
• Enjoy team-based goal setting and connection, including social events for team building
• Work with diverse customers across a whole range of banking needs

In this casual relief role, you will

• Be positioned at the counter or the front of the branch, assisting with everything from simple applications to more complex enquiries.
• Need to be flexible and accommodating to meet each customers’ needs as every interaction is an opportunity to learn and grow and will make a difference in building strong customer relationships.

What you about the role will love

• We are dedicated to supporting our customers in their everyday banking needs and providing comprehensive solutions to address their unique needs.
• Our customers are diverse, and all have different needs and enquiries.
• You’ll get to know people in the community and make genuine connections.
• Our team is rich in diversity, with each colleague bringing their own unique skills, knowledge and experience to the table.
• While the initial learning curve might feel overwhelming, once everything falls into place, you’ll love the continuous learning journey.
• You’ll enjoy discovering new product features and policies and matching the right solution to the right customer scenario

About you

• You’re customer obsessed and always put them first.
• You shine in your ability to prioritise their needs and genuinely enjoy engaging with people in meaningful ways.
• Your natural curiosity drives you to ask questions that dig deeper, bringing clarity and uncovering what our customers truly needs.
• You are comfortable and skilled at navigating multiple webpages and systems.
• You have a continuous learning mindset, always eager to improve and grow

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. 

Advertised: 19 Sep 2024 6:00 AM AUS Eastern Standard Time
Closing: 03 Oct 2024 11:55 PM AUS Eastern Standard Time