Job Description: RTO Administrator Trainee

Company: Programmed Skilled Workforce

Department: Administration, Operations, and Compliance

Reporting to: Team Leader for Administration, Operations, and Compliance

As an RTO Administrator Trainee at Programmed Skilled Workforce, you will support the Administration, Operations, and Compliance team under the guidance of the Team Leader. This entry-level role is crucial for ensuring the smooth functioning of administrative processes related to enrolment, student completions, data management, and stakeholder communications. Your work will directly contribute to maintaining compliance and operational efficiency within our educational services.

Key Responsibilities

1. Enrolment Assistance:

   • Aid in the student enrolment process by ensuring all forms and documents are accurately collected and filed.
   • Verify that each enrolment adheres to compliance standards and operational guidelines.

2. Completion Processing:

   • Assist in managing the administrative aspects of student completions, including the timely processing of necessary paperwork and updates to student records.

3. Data Entry and Quality Checking:

   • Perform data entry tasks to ensure all student information is accurately recorded in the database.
   • Conduct regular quality checks of data to ensure accuracy and completeness, identifying and correcting discrepancies as needed.

4. Responding to Enquiries:

   • Handle routine enquiries from trainers and students regarding administrative procedures, course enrolment, and completion processes.
   • Provide timely and accurate information to stakeholders, maintaining a high standard of customer service.

5. Administrative Support:

   • Support the team in daily administrative tasks, ensuring that all documentation is prepared and organized.
   • Assist in the preparation and maintenance of reports and records as required by the department.

Desired Skills and Qualifications

• Currently pursuing or recently completed a degree or certificate in Business Administration, Compliance, or a related field.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Keen attention to detail and a proactive approach to problem-solving.
• Ability to work collaboratively in a team environment.
• Basic understanding of administrative processes and compliance frameworks is preferred but not required.

Career Development

This trainee position is designed as a learning role to prepare you for potential advancement within the company. Through hands-on experience and mentorship, you will develop the skills and knowledge necessary to progress to more responsible roles within the Administration, Operations, and Compliance department.

Our Commitment

Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

To learn more about working with Programmed and PERSOLKELLY, we encourage you to visit our website.