• Attractive Salary Package + Benefits Program / Discounts
• Long term Career potential within an established brand
• Based in Burswood, travel required*

About The Opportunity

Programmed Facility Management are seeking an experienced and results driven Cleaning Operations Manager to join our Perth Team now. This is an excellent opportunity to be a part of an essential team that provides Soft Services to well-known Mining and Oil & Gas Companies situated across WA.

Benefits Provided

• Minimum $160k + Super, with Benefits Program and Corporate Discounts
• Job security and career progression
• An Employee Assistance Program, which incorporates a range of support and counselling services for any issue, personal or work related

Key Responsibilities

Our SME of Cleaning services, this position is responsible for maintaining the performance, growth, and delivery of our services across multiple sites. This pivotal role is responsible for driving operational productivity and profitability through effective deployment of cleaning service methodologies, workforce planning, and continuous improvement initiatives—while ensuring compliance, quality, and safety standards are never compromised. Frequent travel and ad hoc relief to Operations Team are required.

Key Responsibilities

• Lead the delivery of cleaning services across new and existing sites, ensuring contract requirements and customer expectations are consistently met.
• Drive productivity improvements with direct impact on P&L through implementation of service methodologies, standards, and performance measurement tools.
• Define and monitor productivity indexes, including the use of time-and-motion studies, workload analysis, and rostering strategies to maximise efficiency.
• Oversee rostering and resource allocation to ensure optimal service delivery while managing labour costs effectively.
• Monitor site performance and provide proactive operational support to ensure continuous improvement across service, quality, and compliance.
• Implement HSE and compliance measures, embedding a culture of safety and accountability at all levels.
• Partner with business development teams in the solutioning and costing of bids, supporting both retention and organic growth.
• Build strong client relationships, ensuring service excellence that drives satisfaction and contract longevity.
• Support the expansion of cleaning services through innovation, best practice, and tailored solutions for sector-specific needs.

About You

To join our team, you will have previous industrial cleaning experience and be highly organized, possessing strong time and priority management skills. You will have a strong commitment to the hygiene and safety of yourself and others, and a passion to provide quality work and service with a smile, at all times.

You will possess:

• Proven experience in a senior cleaning operations or facilities management role.
• Strong commercial acumen with a track record of improving productivity and delivering P&L results.
• Skilled in workforce planning, rostering, and productivity analysis (including time-and-motion studies).
• In-depth knowledge of cleaning methodologies, standards, and compliance frameworks.
• Demonstrated ability to manage multi-site operations, ensuring consistent service quality.
• Strong leadership, stakeholder management, and communication skills.
• Experience in solutioning, costing, and supporting bid submissions.
• Commitment to compliance and quality assurance.
• Have a strong commitment to the safety of yourself and others.

Additionally, you will also possess the following skills:

• VALID WA C Class License
• Australian Working Rights
• Ability to pass a comprehensive (Client) Pre-Employment Medical including Instant Drug and Alcohol Screening
• Current satisfactory National Police Check (within 6 months)

About Us

Programmed Facility Management is a leading provider of asset management, facilities maintenance and project management services across a multitude of industries.  Working with Programmed Facility Management means you will become part of the Programmed team: a company that encourages career development, supports flexibility and cares about your personal well-being and safety.

Work With Us

Join us on our mission to build outstanding people, strong customers and great communities. Apply today.

Our Commitment

Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

So, it’s over to you. If you would like to join our team, please APPLY now.

To learn more about working with Programmed and PERSOL, we encourage you to visit our website.