Why You’ll Love Working With Us
Some of the key benefits for the position and employment at Programmed, include:
- Attractive pay: Competitive pay range with annual performance and remuneration review program.
- Flexibility: Flexible working from home and starting/finishing time arrangements.
- Exclusive employee perks: Access discounts and benefits with over 600 retailers, including Coles, Woolworths, BWS, Dan Murphy’s, The Good Guys, JB Hi-Fi, BCF, SuperCheap Auto, and many more!
- Investment in you: We're passionate about personal and professional growth, offering access to certificates, webinars, mentorship, and practical training to help you thrive in your career.
- Your well-being, our priority: Strong safety culture, generous paid parental leave and access to our Employee Assistance Program, including tailored well-being initiatives designed to support your personal and family needs.
About The Opportunity
We are seeking an Administration Assistant to join our facility management team across multiple local LGAs. This role aims to support the contracts with general administration and the safe, timely, and client-desired delivery of all necessary works, meeting both Programmed Facility Management (PFM) and client quality standards. This full-time position will provide excellent WFH flexibility.
Location: Sandringham, SE Suburbs
Nature of position: Full-Time
Key responsibilities
- Process work orders and allocate jobs, ensuring customer KPIs are met.
- Review work status and ensure that work is completed on time.
- Maintain service delivery data in the relevant work order management system.
- Communicate work requirements, plans, and timelines to all staff.
- Answer and action all phone and email queries from internal stakeholders and clients.
- Perform ad hoc admin duties when required
About You
To be successful in this role, you will have strong administration experience and ideally coordination of building maintenance, or facility management services. You will have a ‘can do’ attitude, natural ability for people engagement and passion for excellent service delivery.
Additionally, you will demonstrate and possess the following:
- Previous maintenance or trade scheduling experience advantageous.
- Previous experience in work order management systems will be preferred.
- Strong communication skills.
- Excellent time management and prioritisation skills.
- Intermediate skills in MS Office Suite (Word, Excel, Outlook & PowerPoint).
- Cultural alignment with our core values: Safety Leadership, Care & Empathy, Customer Service, and Diversity, Inclusion & Equality.
About Us
Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand.
Our Facility Management business unit partners with our valued clients to deliver facility management and industrial maintenance services across multiple key and essential industries.
Our success is built on the talent, enthusiasm, and culture our people. At Programmed, our core values: Personal safety leadership, Care & empathy, Customer service, and Diversity, inclusion & equality are at the heart of all we do.
Work With Us
Join us on our mission to build outstanding people, strong customers, and great communities by submitting your application today.
Our Commitment
Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do.
Programmed and PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.
To learn more about working with Programmed and PERSOL, we encourage you to visit our website.