Learning & Training Specialist  

• Develop and deliver training programs across core retail and pharmacy specialities – including inventory, promotions, systems, sales & more  

• Support the onboarding of new pharmacies into the TerryWhite Chemmart network, and work to upskill existing team members  

• This role is made for someone who wants to make their mark in a fast growing, health-first retailer – there is a real opportunity to shine and make an impact 

About us: 

TerryWhite Chemmart (TWC) is one of Australia’s leading community pharmacy networks delivering frontline healthcare. With more than 600 community pharmacies across Australia, we are committed to ensuring every Australian has easier access to pharmacists and expert health advice every day.  

TerryWhite Chemmart is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

The opportunity: 

As our Learning & Training Specialist, you will play a key role in supporting both new and existing pharmacies within our network. Systems and process will be a core focus of this role, along with the ability to build engagement and buy-in from our pharmacy teams to increase system utilisation to run more efficient businesses.  

What you will do: 

As part of the Capability Team, you'll have the chance to: 

• Develop and deliver training programs for essential in-store systems such as point-of-sale, eCommerce, and inventory control. 

• Help pharmacy leaders implement new, more efficient ways of working. 

• Collaborate with our operations team to create ‘train-the-trainer’ experiences, building internal capabilities. 

• Play an integral role in onboarding new pharmacies to TerryWhite Chemmart, ensuring they are set up for success. 

• Build relationships with external software & system providers to enhance their learning tools for the benefit of the network. 

What we are looking for: 

• A systems enthusiast who enjoys working with people to solve problems. 

• Experience in community pharmacy is ideal. 

• Strategic thinker with strong planning abilities and a track record of developing and deploying successful programs. 

• A persuasive communicator who can engage and influence multiple stakeholders. 

• Highly organised and efficient, with a sense of urgency and the ability to prioritise. 

Why us? 

You’ll contribute directly to lifting the capability of our pharmacy teams, helping them deliver better health outcomes for their community. TerryWhite Chemmart is a growing business, and one of the largest pharmacy brands in the country. When you work for TWC you’ll know exactly how your work contributes to our overarching strategy. 

Joining our team gives you the opportunity to make a difference every day and help shape the future of Australian pharmacy.   

Other benefits include: 

• Flexible working options – we’ll work with you on what works best in a hybrid work environment  

• Access to our Employee Share Plan 

• Access to our Employee Assistance Program for Mental Health Wellbeing 

• Company Paid Parental Leave 

• Monthly & Annual Staff Awards 

• Employee Referral Program

• Health Insurance Discounts

• And More 

At TerryWhite Chemmart we proudly commit to supplying a safe and supportive environment for our community of customers and team members. We encourage applications from all candidates, including Aboriginal and Torres Strait Island peoples, the LGBTQI+ community and those with disabilities.