- Full-time / Continuing appointment
- Melbourne (Bundoora) Location
Are you an experienced HR generalist with a passion for leadership, service excellence, and operational impact? Join La Trobe’s People & Culture team as the lead for our AskP&C frontline service. You’ll ensure consistent, timely, and high-quality advice across the University, shaping the way we support staff and leaders in a dynamic and values-driven environment.
At La Trobe University, we’re strengthening our People & Culture service delivery model and seeking a confident and capable People & Culture Consultant to lead our frontline advisory team. As the day-to-day lead of the AskP&C function, you’ll be responsible for ensuring the delivery of consistent, timely, and high-quality people advice across the University. This is your opportunity to drive great service, uplift leader capability, and be a visible force for people-focused solutions.
With a focus on responsiveness, problem-solving, and values-aligned outcomes, this role is critical in shaping how we support staff and leaders across a complex and dynamic environment. You’ll manage complex people matters, lead a high-performing team, and work closely with Strategic Business Partners to support the broader people agenda.
This is a unique opportunity for a strong HR generalist with a coaching mindset and service excellence at their core.
What you will doing
- Coordinate the ASK P&C function—ensuring frontline people advisory services align with our Client Service Delivery Framework.
- Triage operational issues and complex cases, escalating appropriately to Strategic Business Partners as needed.
- Operationalise policy, legislation, and enterprise agreements with accuracy and clarity.
- Coach manager and leader capability—providing tools, training, and responsive guidance.
- Refine and streamline operational workflows—tools, knowledge libraries, triage guidelines—to enhance efficiencies.
- Track service trends, identify workforce risk areas, and contribute to continuous service improvements.
What you will bring to the role
- HR generalist or consultant experience (min. 4 years or equivalent) in a complex organisation.
- Strong knowledge of HR policies, enterprise agreements, industrial frameworks, and employment law.
- Proven ability to lead operational teams or advisory services (service standards, continuous improvement).
- Capability to coach and influence stakeholders across diverse levels.
- Excellent prioritisation, problem-solving, and resilience skills.
- High personal accountability, initiative, and integrity handling confidential matters.
Ready to make a real difference?
If you're passionate about the way we support staff and leaders and ready to help shape a high-performing, future-ready university – we’d love to hear from you.
Please refer to the Position Description for other duties, skills and experience required for this position.
PD - People and Culture Consultant.pdf
Benefits:
- 17% employer contributed superannuation
- On site child care facilities
- Flexible work arrangements
- Discounts for staff and their family members to study a range of La Trobe courses
How to apply
Closing date: By 11:55pm on Tuesday, 12 August 2025
Position Enquiries: Stephanie Ryan, stephanie.ryan@latrobe.edu.au
Recruitment Enquiries: recruitment@latrobe.edu.au
Only candidates with Full Working Rights in Australia may apply for this position.
Please submit an online application ONLY and include the following documents:
- An up-to-date CV/Resume
- Cover Letter that addresses your suitability for the role
Please scroll down to apply.
Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.
La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.
All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.
