About the Role

We’re looking for a Business Analyst to join our MAX Technical Services team, which underpins the delivery of advanced gaming systems and operational technology solutions to our venue partners. You’ll support the delivery of key initiatives, including a high profile national project for one of our key accounts, helping drive process improvements and enabling the delivery of innovative solutions.

Reporting to the Project Manager, your responsibilities will include:

• Liaising between the external customer and internal operations teams across multiple states
• Collaborating with SMEs to capture business needs and desired future state
• Documenting requirements and processes to the level needed across MAX Technical Services
• Supporting process reviews and identifying improvement opportunities
• Assisting with RFIs, business cases, and release planning
• Ensuring delivery practices align with agile methodologies
• Building trusted relationships with business and technology stakeholders
• Maintaining a strong focus on customer satisfaction, risk mitigation, and continuous improvement

About You

You’re a proactive and collaborative Business Analyst who thrives on solving problems and delivering value. You bring strong analytical skills and can communicate clearly across both business and technical audiences. You’ll also bring:

• 5+ years’ experience in business analysis in large commercial environments
• Strong background in evaluating and documenting business/software requirements
• Demonstrated experience in business process improvement
• Experience with agile ways of working
• Proven ability to build effective relationships across business and technology teams
• Understanding of system implementation approaches and technology trends

What You’ll Get

Join a high-performing MAX Technical Services team that partners closely with business stakeholders to deliver impactful solutions and drive continuous improvement. We’re committed to supporting your growth and wellbeing with:

• Exposure to high-profile strategic initiatives
• Opportunities to grow and develop your career in a supportive team
• Generous leave options, including cultural, volunteer, flexi, and 18 weeks' parental leave
• Access to our wellbeing app and Employee Assistance Program
• Monthly social events, recognition awards, and exclusive perks
• A collaborative, inclusive, and values-driven culture

Next Steps

Apply today by clicking the relevant link. For any queries, please contact mark.harrison@tabcorp.com.au.

We welcome applications from candidates with visible and non-visible disabilities, or those requiring workplace accessibility support. Please contact careers@tabcorp.com.au if you need adjustments to fully participate in the recruitment process.