Your next opportunity:  

We are currently looking for a Credit Risk Officer to join our team in North Ryde on a permanent basis. As part of the Boral Shared Services team, this exciting and critical role is responsible for supporting Boral’s Customer Onboarding processes with a primary focus on the assessment of credit applications from both new and existing customers.  You will have a direct working relationship with both customers and sales teams to ensure the overall management of customer accounts to build strong customer relationships.  

 Your day will involve: 

• Management of the New Account application process; reviewing and analysing applications, assessing external credit reports, customer data and relevant documentation; 

• Collaborating across Credit and Sales teams to build relationships that ensure best practices and service delivery is achieved; 

• Managing customer risk profiles in accordance with our Credit Policy; including assessing of Credit limits; 

• Delivering exceptional customer service to our customers including meeting SLA’s on new account assessment and establishment;  

• Contributing to building a team culture that encourages continuous improvement, collaboration, and achievement of team goals.  

What we are looking for: 

You are a client service professional, with previous experience working with customers in a complex and diversified organisation.  You will be highly motivated, with the ability to work directly with customers and stakeholders to form positive relationships.  Additionally, you will possess skills in: 

• Ideally Customer Credit Risk profiling and familiarity with Credit assessment policies governing credit risk; 

But more so:

• Strong analytical, problem solving and decision-making skills with an eye for detail; 

• Delivering exceptional customer service;  

• Prioritising workloads to meet deadlines and competing priorities; 

• Strong communication skills with customers and within a team environment; 

• Solid ERP system skills in Oracle, SAP or equivalent. 

What's on offer? 

• Rewarding career with development opportunities in a leading Australian organisation 

• Diverse and collaborative working environment 

• Competitive salary 

• Equal opportunity employer 

• Organisation dedicated to health and safety of employees 

• Novated Car Leasing Scheme